Training & Development Lead (Distribution Center)

We are the champions of childhood Hanna Andersson is a Portland, Oregon-based premier kids and baby clothing brand. Our clothes are made to play, made to last, and designed to let kids be kids. We have core commitments to design, quality, and sustainability, and we believe in helping families create meaningful everyday moments. These principles guide the Hanna Way, and lead to an experience authentically different from other children’s brands. We cultivate our unique brand by hiring team members who believe in these values, own a customer service mindset, and who are innovative, results-oriented, and comfortable working in a collaborative and growth-driven work environment. We all share in our brand’s success, and we actively encourage our team members to maintain a healthy balance in their daily lives.

About the role

The Training & Development Lead — Distribution Center is a key position within our Distribution Center team. This role requires a hands-on training leader who can connect with teams in both English and Spanish. You will be responsible for leading and supporting consistent, high-quality onboarding and ongoing training across the Distribution Center. You will facilitate hands-on training, coaching, and train-the-trainer sessions in both English and Spanish, communicate clearly with associates and leaders across all shifts, track trainee progress, training effectiveness, KPIs, and operational trends, identify skill gaps, and support associate development. You will also partner with supervisors to ensure training is consistent, effective, and scalable as the business grows. Additionally, you will support WMS rollout readiness by developing and delivering clear, practical training plans, using creative learning methods, and recommending practical improvements to make training more effective, efficient, and scalable.

Responsibilities

• Lead and support consistent, high-quality onboarding and ongoing training across the Distribution Center.
• Facilitate hands-on training, coaching, and train-the-trainer sessions in both English and Spanish.
• Communicate clearly with associates and leaders across all shifts to ensure expectations, procedures, safety practices, and system changes are understood.
• Track trainee progress, training effectiveness, KPIs, and operational trends.
• Partner with supervisors to identify skill gaps and support associate development.
• Maintain and improve SOPs, training materials, and process documentation.
• Support WMS rollout readiness by helping develop and deliver clear, practical training plans.
• Use creative learning methods — hands-on, visual, digital, and coaching-based — to improve engagement and retention.
• Recommend practical improvements that make training more effective, efficient, and scalable.

Requirements

• Bilingual English/Spanish required, with the ability to read, write, and speak clearly in both languages.
• 3+ years of experience in training, learning and development, or operations training.
• Experience leading training in a warehouse, distribution center, manufacturing, logistics, or other operational environment.
• Strong facilitation, coaching, and communication skills.
• Able to manage multiple priorities in a fast-moving environment.
• Strong analytical skills and comfort using data to improve training outcomes.
• Experience supporting system or process implementations preferred; WMS experience a plus.
• Strong organization, follow-through, and attention to detail.
• Flexibility to support training across multiple shifts, including days, evenings, weekends, and occasional off-hours.

Qualifications

• High school diploma or equivalent.
• Associate's degree or higher in a related field.
• Valid driver’s license and reliable transportation.

Skills

• Strong facilitation, coaching, and communication skills.
• Ability to manage multiple priorities in a fast-moving environment.
• Strong analytical skills and comfort using data to improve training outcomes.
• Experience supporting system or process implementations preferred; WMS experience a plus.
• Strong organization, follow-through, and attention to detail.

Benefits

• Competitive salary commensurate with experience.
• Health insurance coverage.
• Paid time off.
• Flexible work schedule.
• Professional development opportunities.

Pay

Competitive salary commensurate with experience.

Schedule

Flexible work schedule.

Application Instructions

Please submit your resume and cover letter to hanna.talent@hannaandersson.com. No phone calls please.

Equal Opportunity Employer

Hanna Andersson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected status. We provide reasonable accommodations for qualified individuals with disabilities and accommodate sincerely held religious beliefs. We prohibit retaliation against individuals who report discrimination or engage in protected activity.