Training & Development Coordinator

About the Role

LV Collective is seeking a Training & Development Coordinator to create and deliver engaging learning experiences for our corporate and on-site teams. This role involves shaping tools, resources, training programs, and onboarding experiences to help LV team members succeed. The ideal candidate is a natural communicator, problem solver, and creative thinker who enjoys breaking down complex ideas into simple, actionable steps.

Responsibilities

• Training Content & Development:
  • Create training materials and learning resources, including presentations, guides, checklists, graphics, scripts, videos, and step-by-step resources.
  • Translate processes, systems, and subject-matter expertise into clear, practical learning content.
  • Assist with filming, editing, captioning, transcribing, and organizing training videos and digital learning content.
  • Develop visual and written resources for training across various business areas.
  • Ensure training materials are accurate, engaging, consistently branded, and easy to navigate.
  • Partner with subject-matter experts to review and update training content.
• Learning Management System & Training Administration:
  • Build, upload, organize, and maintain courses and resources within the LMS.
  • Assign training content, monitor course completion, and assist with LMS questions.
  • Assist with testing new training content before rollout.
  • Maintain organized training files, templates, attendance records, and resource libraries.
• SOP Documentation & Process Improvement:
  • Review, organize, format, and update standard operating procedures (SOPs).
  • Document workflows, processes, and best practices in a clear and consistent format.
  • Identify and revise outdated or conflicting SOPs.
  • Ensure SOP updates are reflected in training materials and LMS content.
  • Maintain version control for approved procedures.
• Training Facilitation & Onboarding:
  • Facilitate virtual and in-person training sessions, workshops, and onboarding activities.
  • Support the Manager of Training and Talent Development with company-wide initiatives.
  • Create engaging training experiences using discussions, demonstrations, and activities.
  • Develop role-specific onboarding materials and learning plans.
  • Coordinate training logistics, including schedules, materials, and follow-up.
  • Travel to properties for onboarding, system rollouts, and in-person training.
• Cross-Functional Training & Continuous Improvement:
  • Partner with teams to understand training needs and identify learning opportunities.
  • Support the rollout of new tools, systems, and processes with training resources.
  • Gather feedback to improve learning materials and experiences.
  • Stay current on learning trends and explore creative training methods.
• Other:
  • Assist with special projects and other duties as assigned.
  • Ability to work late or on weekends may be required.

Requirements

• Education & Experience:
  • Bachelor's degree in Communications, Education, Marketing, Business, HR, Organizational Development, or related field.
  • 1-2 years of on-site property management experience in a management role.
  • Experience in leasing, resident experience, operations, or team training in student housing or multifamily property management preferred.
  • Strong writing, editing, and presentation skills.
  • Proficiency in Microsoft Office and ability to learn new technology quickly.
  • Comfortable facilitating virtual and in-person learning sessions.
  • Ability to travel to LV Collective properties as needed.
• Business Skills:
  • Can-do attitude and willingness to work outside job description.
  • Self-starter with strong time management and attention to detail.
  • Excellent communication and collaboration skills.
  • Resourceful problem solver who takes initiative.
  • Flexible and adaptable to changing priorities.
  • Highly organized and committed to quality work.

Bonus Points

• Previous experience in training, tutoring, teaching, coaching, or facilitation.
• Experience with a Learning Management System.
• Property management, student housing, multifamily, leasing, or sales experience.
• Experience creating instructional content (presentations, videos, scripts, tutorials).
• Experience with Canva, basic video editing, or platforms like HubSpot, Heymarket, Entrata, Zendesk.