Training Development Analyst

About the role

Office of Employee and Business Services (OEBS) provides customer service and operational support to ODJFS through five bureaus: Business Services, Civil Rights and Labor Relations, Human Resources, Multimedia Services, and Training and Educational Services. OEBS customers include all ODJFS employees, clients, service providers, county agencies, and the public. In this role, you will play a key part in developing the skills and effectiveness of both ODJFS internal staff and County JFS partners. Your work centers on creating engaging learning experiences, supporting leadership development, and ensuring staff have the tools they need to perform their roles confidently and consistently. This position blends instructional design, facilitation, collaboration, and organizational support. Location: James A. Rhodes State Officer Tower - 30 E. Broad Street, 30th floor, Columbus, OH 43215. Travel: Occasional travel within the state of Ohio.

Responsibilities

• Conduct needs assessments and support program consultations.
• Create and facilitate in-person and virtual training.
• Facilitate courses such as team building, DISC, and soft skills training.
• Support development of supervisor’s leadership program.
• Assist with projects such as New Employee Orientation, Supervisor Bootcamp, and other Employee and Business Services projects.
• Test training modules for LMS implementation.
• Support updates to the team’s internal SharePoint pages.
• Develop job aids, SOPs, evaluations, visuals, and forms.

Requirements

Minimum qualifications (one of the following must be met):

• 18 months of experience preparing & delivering informational & instructional programs for adults using an instructional design model and conducting & analyzing performance needs assessments.
• Completion of an associate core program in instructional design, adult learning, education, instructional technology, or a related field.
• Equivalent of the minimum class qualifications noted above.

Skills

• Strong facilitation skills for both in‑person and virtual training environments.
• Experience in instructional design and curriculum development.
• Excellent oral communication and presentation abilities.
• Strong written communication skills, including creating resources and job aids.
• Ability to conduct needs assessments and apply analytical thinking.
• Demonstrated collaboration skills and the ability to build effective relationships.
• Adaptability and comfort working across multiple program areas.
• Strong organizational skills with exceptional attention to detail.
• Familiarity with e‑learning development tools and learning management system (LMS) environments.
• Change management awareness and the ability