Training Delivery Specialist - YouTube - Shared (Hybrid)
Google Operations Center · Chicago, IL · 3 days ago
ManagementFull-time
Responsibilities
- Curriculum Development and Content Creation: Develop and design comprehensive training curriculum for an email marketing and campaign operations builder team, incorporating diverse learning methodologies and adult learning principles. Use a variety of formats, including modules, presentations, handouts, and interactive exercises, to create engaging and informative training materials. Regularly update and revise training materials to ensure accuracy and relevance.
- Training Delivery: Oversee and implement a wide range of training delivery methods, including classroom sessions, online modules, webinars, and workshops. Utilize learning management systems (LMS) and other technologies to enhance training delivery and track learner progress.
- Learning Impact Assessment: Design and implement comprehensive assessments to measure learning outcomes and evaluate the overall effectiveness of training programs. Leverage data-driven insights from evaluations and assessments to showcase value and optimize learning investments.
- Leverage Data-Driven Insights: Forge and nurture strategic relationships with operations leaders, Subject Matter Experts, and external vendor partners to keep up-to-date with business and operations needs, industry trends, best practices, and emerging technologies in the relevant domain.
Qualifications
- Marketing Domain Knowledge: Familiarity with marketing workflows, campaigns, and creative production cycles (e.g., email marketing, digital media, or content creation).
- Project Management: Proven track record of managing complex projects from initiation to closure, specifically managing intake queues, resource allocation, or workflow timelines.
- Facilitation: Demonstrated experience facilitating meetings, workshops, or training sessions with clarity and engagement.
- Strategic Thinking: Ability to look beyond the immediate request to identify underlying business needs, gaps, and long-term strategic opportunities within the marketing vertical.