Training Coordinator - Jasper

About the role

As a Training Coordinator at Goodwill, you will play a key role in shaping the success of our team members and the mission of empowering individuals through work and education. You’ll support daily store operations by onboarding and training employees, and foster a culture of growth, teamwork, and mission integration. Your work will ensure that every associate is equipped to provide outstanding service, operate efficiently, and uphold Goodwill’s values.

Responsibilities

• Support daily store operations by onboarding and training employees.
• Develop and deliver job-specific training on retail operations, safety, and customer service using a variety of methods (hands-on, classroom, e-learning, mentoring).
• Maintain detailed training records, attendance logs, and evaluation documentation to track employee development and performance outcomes.
• Monitor trainee progress and provide feedback, coaching, and additional support to ensure job readiness and performance excellence.
• Collaborate with management and HR to evaluate and enhance training programs, ensuring alignment with organizational goals and compliance standards.

Requirements

• 1–3 years of experience in training, retail, customer service, or leadership roles; nonprofit experience preferred.
• A high school diploma or equivalent required.
• Strong communication, presentation, and coaching skills with the ability to engage and motivate diverse learners.
• Proficiency in Microsoft Office and/or learning management systems (LMS).
• Excellent organization and time management skills to coordinate multiple training initiatives.
• A commitment to Goodwill’s mission, values, and professional standards of reliability and teamwork.

Qualifications

• Must pass pre-employment background check and drug/alcohol screening.
• Valid driver's license and auto insurance policy.

Benefits

• Competitive wages
• Bonus eligibility
• Annual merit increase eligibility
• Paid sick time
• Paid vacation days
• 10 paid holidays annually
• Employee health clinics
• Dental
• Medical
• HSA
• Vision
• Retirement plan
• Life insurance
• Student loan forgiveness eligible
• Employee discount
• Mileage reimbursement

Schedule

• 8-hour shift, scheduled for 40-hours per week
• Flexible schedule; availability for store operating hours with potential for occasional evening and/or weekend assistance

Pay

Hourly Rate: $17.25