Training Coordinator
Global Sky BPO · Joint Training and Training Development Center, NJ · 2 wk ago
Human ResourcesFull-time
Key Responsibilities
- Assess training needs through surveys, interviews, and performance evaluations to identify skill gaps and training opportunities.
- Develop and implement training programs, workshops, and e-learning modules to address identified needs.
- Cook up logistics for training sessions, including scheduling, venue selection, and material preparation.
- Monitor and evaluate the effectiveness of training programs, gathering feedback from participants and making improvements as necessary.
- Maintain training records and reports to track employee progress and compliance with training requirements.
- Collaborate with subject matter experts to ensure training content is accurate, relevant, and engaging.
- Aid in the onboarding process for new employees, providing orientation and initial training sessions.
- Stay current with industry trends and best practices in training and development to continuously enhance training initiatives.
Requirements
- Bachelor’s degree in Human Resources, Education, Business Administration, or a related field is preferred.
- Previous experience in training and development, instructional design, or a related role is highly desirable.
- Strong organizational and project management skills, with the ability to handle multiple tasks simultaneously.
- Excellent communication and interpersonal skills, with the ability to engage and motivate participants.
- Proficiency in using training software, learning management systems, and Microsoft Office Suite.
- Creative problem-solving skills and a passion for employee development.
Benefits
- Competitive salary based on experience and qualifications.
- Opportunities for professional development and career advancement.
- Supportive work environment with a focus on learning and growth.