Training Coordinator II

Responsibilities

• Serve as a key point of contact for employee training inquiries, providing day-to-day assistance with learning-related questions and system access needs.
• Cook up training schedules, curricula, and completion tracking to help business units stay aligned with required learning objectives.
• Collaborate with department leaders and training management to plan and launch learning initiatives effectively across the organization.
• Administer learning management system activities such as user and course maintenance, program setup, and quiz deployment for compliance education.
• Investigate and resolve learner issues involving training platforms and related tools to minimize disruption and improve the user experience.
• Maintain accurate training records, curriculum databases, and supporting documentation to ensure reliable reporting and audit readiness.
• Arrange training rooms, equipment, instructional materials, and participant support for in-house learning sessions.
• Oversee departmental supplies and office equipment upkeep to support the smooth operation of training activities.
• Contribute to special projects and additional departmental assignments while following workplace safety standards and regulatory expectations.

Requirements

• A high school diploma or equivalent with 3-5 years of experience supporting training systems, learning administration, or curriculum coordination.
• Prior experience in a training coordinator or similar role within a fast-paced business environment.
• Strong working knowledge of learning management systems, e-learning tools, and web-based training delivery methods.
• Proficiency with Microsoft Office and comfort managing databases, records, and administrative documentation.
• Excellent written and verbal communication skills with the ability to interact professionally across multiple business units.
• Strong organizational skills with the ability to manage competing priorities, handle multiple assignments, and meet deadlines.
• Demonstrated problem-solving ability, attention to detail, and accuracy when troubleshooting systems or maintaining training data.

Qualifications

• An associate degree in a related field is preferred.