Training Coordinator 2

What You Will Do

This position is open for external candidates only to apply. The Readiness and Training - Operational and Nuclear Safety Training (RT-ONST) group is seeking a customer-focused Training Coordinator to support the Laboratory's Nuclear Criticality Safety (NCS) training program. In this role, you will provide on-site administrative support for day-to-day training operations by assisting customers, coordinating training activities, maintaining training records, and supporting instructors and students.

• Serve as a primary point of contact for Nuclear Criticality Safety training activities.
• Respond to customer inquiries by phone, email, and in person.
• Cook up course registration, scheduling, and classroom logistics.
• Proctor training sessions and examinations in accordance with Laboratory procedures.
• Utilize the Laboratory Learning Management System (LMS) to support student enrollment, training records, and customer requests.
• Maintain accurate training records while protecting sensitive information and Personally Identifiable Information (PII).
• Prepare training materials, rosters, and other documentation needed to support course delivery.
• Work collaboratively with instructors and training staff to ensure efficient training operations.
• Perform other administrative and program support duties as assigned.

What You Need

• Minimum Job Requirements:
  • Strong customer service and interpersonal communication skills.
  • Excellent organizational skills and attention to detail.
  • Proficiency with Microsoft Office applications.
  • Ability to learn and effectively use Learning Management Systems (LMS) and other computer applications.
  • Ability to manage multiple priorities while maintaining accuracy.
  • Demonstrated professionalism and commitment to protecting confidential information.
• Desired Qualifications:
  • Experience using a Learning Management System (LMS) or similar software.
  • Experience supporting training, education, or administrative programs.
  • Experience proctoring examinations or coordinating training activities.
  • Experience providing customer service in a professional office environment.

Work Environment

The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Note to Applicants

Please include a comprehensive resume to outline the minimum and desired requirements of the position. Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.

Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance, and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.