Training Coordinator - First Avenue

About the role

Join our team at Goodwill—where your work goes beyond a paycheck and directly supports our mission through life-changing programs like job training, digital skills, disability assistance programs, and high school diplomas for adults! Your efforts make a real difference in people's lives.

Responsibilities

• Support daily store operations by onboarding and training employees.
• Foster a culture of growth, teamwork, and mission integration.
• Ensure every associate is equipped to provide outstanding service, operate efficiently, and uphold Goodwill’s values.
• Conduct dynamic onboarding and training sessions for new and existing employees, introducing them to Goodwill’s mission, values, and operational standards.
• Develop and deliver job-specific training on retail operations, safety, and customer service using a variety of methods (hands-on, classroom, e-learning, mentoring).
• Maintain detailed training records, attendance logs, and evaluation documentation to track employee development and performance outcomes.
• Monitor trainee progress and provide feedback, coaching, and additional support to ensure job readiness and performance excellence.
• Collaborate with management and HR to evaluate and enhance training programs, ensuring alignment with organizational goals and compliance standards.

Requirements

• 1–3 years of experience in training, retail, customer service, or leadership roles; nonprofit experience preferred.
• A high school diploma or equivalent required.
• Strong communication, presentation, and coaching skills with the ability to engage and motivate diverse learners.
• Proficiency in Microsoft Office and/or learning management systems (LMS).
• Excellent organization and time management skills to coordinate multiple training initiatives.
• A commitment to Goodwill’s mission, values, and professional standards of reliability and teamwork.

Qualifications

• Valid driver's license and auto insurance policy.

Skills

• Ability to adapt to changing priorities and manage multiple tasks simultaneously.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.

Benefits

• Competitive wages.
• Bonus eligibility.
• Annual merit increase eligibility.
• Paid sick time.
• Paid vacation days.
• 10 paid holidays annually.
• Employee health clinics.
• Dental, medical, HSA, vision, retirement plan.
• Life insurance.
• Student loan forgiveness eligible.
• Employee discount.
• Mileage reimbursement.

Pay

Hourly Rate: $17.25

Schedule

• 8-hour shift, scheduled for 40-hours per week.
• Flexible schedule; availability for store operating hours with potential for occasional evening and/or weekend assistance.

Equal Opportunity Employer

Evansville Goodwill Industries, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.