Training Coordinator | Boston

About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary… We're looking for a Training Coordinator to help take Blank Street's barista and shift lead training to the next level. In this role, you'll support new team members from onboarding through accreditation, coaching them in-store and partnering closely with Operations to build confident, capable teams that deliver exceptional coffee, matcha, and hospitality. You'll help drive training results by identifying opportunities for improvement, creating action plans with Operations, and sharing feedback from the field to strengthen our training programs, processes, and standards. You'll also lead new hire orientations, seasonal drink trainings, new store opening trainings, coffee and matcha education, and team events like Latte Art Throw Downs in the Boston market. As Blank Street grows, you'll have the opportunity to take on new projects and help shape the future of training. We're looking for someone who is passionate about coffee, loves developing others, takes ownership, and thrives in a fast-paced environment. This is an in-person role based in Boston reporting to a Boston Training Associate. What You'll Own Coffee knowledge and expertiseCustomer & employee experience obsessedExperience training within an established brandAbility to create thoughtful and detailed training content and action plansProduct quality obsessedStrong multitasker with proven ability to balance multiple prioritiesExcellent communicator, written and verbalProven ability to work cross functionally with multiple departments Who We're Looking For Coffee knowledge and expertiseCustomer & employee experience obsessed.Experience training within an established brandAbility to create thoughtful and detailed training content and programsProduct quality obsessedStrong multitasker with proven ability to balance multiple prioritiesExcellent communicator, written and verbalTop tier presentation deliveryProven ability to work cross functionally with multiple departmentsProven ability to manage time effectively and prioritize tasks independentlyStrong multitasker with proven ability to balance multiple priorities Requirements 2+ years barista and training experienceAbility and willingness to travel regularly between stores across our Boston, NY, DC and Philadelphia stores. A master of time management and prioritizationExpert in milk steaming with precise textures for lattes, flat whites, and cappuccinosConsistently pours clean hearts, tulips, and rosettas with intentional techniqueThis is a full time role (50 hours per week, 5 days a week) and requires flexibility to work outside of store operating hours, including weekends, as necessary. Benefits & Perks $70,000 - $75,000 annual base salaryBlank Street, in good faith, believes that the posted salary range is accurate for this role at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.15 days of paid annual leave (on top of company-observed holidays and sick time)Three health plan options, with full coverage available for two employee-only tiersCommuter benefitsParental leaveBereavement leaveExclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️Regular social outings with the teamFree Blank Street swag