Training Coordinator

About the role

Coordinate and maintain company training programs. Act as a liaison among students, managers, technical instructors, and oversight committees. Respond to requests about programs to outside agencies. Oversee aspects of programs and responsible for the end-to-end management of the training from scheduling through record keeping.

Responsibilities

• Coordinate the annual scheduling of customer programs with input from the instructors and business.
• Interface with Training organization, customer and learning software systems to track progress against curriculums and reporting on key metrics. This includes organizing material, assigning content to users, tracking course to needs, and other program best practices, creating and refining efficient program management efforts.
• Record, track, and maintain student records throughout multiyear training program(s) that supports end-to-end career development and internal mobility for front line technical workers.
• Conduct audits to ensure accuracy in regulatory compliance. Provide consistent and readable reporting to students, instructors, internal oversight committees and external regulatory agencies. Audits can impact wage agreements, advancements, suspensions, holds and potentially union agreements. Comply with all Legal Hold Notices from the General Counsel.
• Curriculum and content management to support various training programs. Content management includes tracking material accuracy, updating training assets and materials, scheduling and tracking review cycles, storage in common locations, naming conventions, maintain ISD framework for regulatory review and implementation. This function keeps Xcel Energy in compliance with regulatory requirements to include but not limited to NRC, OSHA, NFPA, Union.
• Event coordination for all aspects of the instructor-led training experience including: working with technical instructors, room reservations and set up, daily agendas, F&B, AV support, training materials, transportation, building access, parking. Provide students a positive training experience.

Requirements

• High School diploma or equivalent.
• Five years' experience in administrative support services.
• Previous experience in the utility industry is preferred.
• Knowledge of apprenticeship program operations and policies is preferred.
• Demonstrated written and verbal communication skills.
• Demonstrated knowledge of Microsoft Office products.
• Previous experience with a Learning Management System (LMS).
• Ability to work with cross-functional teams in a matrixed organization.
• Strong focus on continuous improvement.
• Demonstrated project management experience preferred.

Pay

The anticipated starting base pay for this position is $25.60 to $35.86 per hour.

Benefits

• Spot On Bonus
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.