Training Coordinator

Facility: Bone and Joint Center, 3555 S National Ave, Springfield, Missouri, 65807
Department: Patient Financial Services
Schedule: 40 hours per week, 8:00 AM – 4:30 PM, Day Shift

About the role

The PFS Training Coordinator develops, implements, and maintains training programs for the Patient Financial Services (PFS) staff. This role ensures all team members are proficient in revenue cycle processes, including billing, coding, collections, and compliance. The coordinator collaborates with department managers to identify training needs and create effective training materials.

Responsibilities

• Design and deliver training programs for PFS staff on revenue cycle processes.
• Assess training needs and evaluate program effectiveness.
• Create and maintain training materials.
• Collaborate with department managers to address training challenges.
• Manage multiple training tasks and priorities.

Requirements

• High School Diploma or Equivalent (Required).
• Bachelor’s Degree (Preferred).
• 2 years of experience in a related medical office or billing role (Preferred).
• 1 year of experience in teaching, training, or a related field (Preferred).

Skills

• Training and development: Ability to design and deliver effective training programs.
• Communication: Excellent verbal and written communication skills.
• Analytical skills: Ability to assess training needs and evaluate program effectiveness.
• Organizational skills: Strong ability to manage multiple tasks and priorities.
• Interpersonal skills: Ability to work collaboratively with team members and management.
• Problem-solving: Strong skills to address training challenges.

Benefits

• Medical, vision, and dental coverage.
• Retirement plan with employer match (for employees working 20+ hours per week).
• Additional benefits available. View comprehensive benefits list.