Training Coordinator

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.

About the role

The Training Coordinator will provide customer-centered services designed to educate, enhance, and deliver workforce development training to program participants. This position reports to the Project Director and is a full-time, non-exempt, hybrid role requiring both onsite and remote work.

Responsibilities

• Serve as a primary liaison with training providers to develop and nurture partnerships that expand education and training opportunities for participants.
• Educate participants on the advantages of training and upskilling to broaden employment opportunities and career paths.
• Ensure approved and current information regarding the Eligible Training Provider’s List is available to participants and staff.
• Maintain and disseminate approved vendor information and performance outcomes to staff and participants.
• Facilitate group and individual assessment, eligibility, and training information sessions for participants.
• Participate in assessing participant marketability skills to determine training suitability and facilitate referrals.
• Review participant training needs, industry hiring patterns, and high-priority occupations to assist with career exploration and aligned pathways.
• Assist with completing and reviewing individual training account packets for compliance with requirements.
• Provide timely reports for Career Advisors, including pipelines of training candidates, programs, and providers.
• Consult with Career Advisors on support services to achieve optimal outcomes.
• Maintain detailed documentation of all contacts in the state’s system of record.
• Support off-site events and track progress for individual and team targets using appropriate platforms.
• Meet or exceed program benchmarks with a solutions-oriented and responsive mindset.
• Participate in staff-related events as required.

Requirements

• Bachelor’s degree or higher, or an equivalent combination of education and experience.
• Strong communication skills and knowledge of community resources.
• Analytical and problem-solving skills with the ability to make well-thought-out decisions.
• Computer literacy, including proficiency in MS Word and Excel, and the ability to learn specialized databases.
• Ability to work with a culturally diverse customer base and demonstrate cultural sensitivity.
• Excellent teamwork and interpersonal skills, with the ability to work in a dynamic team environment.
• Ability to motivate participants toward achieving goals and meet set objectives.
• Exceptional interpersonal, time management, customer service, organizational, and communication skills.
• Knowledge of the WIOA program and other workforce program requirements.
• Ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient.
• High level of confidentiality and exceptional time management to meet deadlines under pressure.
• Valid Driver’s License.

Preferred Skills

• Knowledge of the local region and relevant partners.
• Bilingual or multilingual.

Pay

$50,000 - $54,500/year, commensurate with education and experience.

Benefits

Career Team offers a competitive benefits package including healthcare, dental, and personal/vacation time.

Schedule

This is a hybrid position requiring onsite and remote work. Travel is primarily limited to necessary trips within the Borderplex Region to support career seekers.

About Career Team

Founded in 1996, Career Team is a private workforce development organization with a mission to accelerate the human condition. The organization has been recognized for innovation and excellence, including:

• Named by Inc. Magazine as one of America's 500 fastest-growing privately held companies.
• Recipient of the U.S. Chamber of Commerce Blue Chip Enterprise Award for innovation.
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine, and the British Broadcasting Network.
• Invited to the White House after being cited as a top 10 U.S. training provider.

Career Team balances for-profit innovation with community enrichment, aiming to close the nation’s opportunity divide through workforce development.