TRAINING COORDINATOR

About the role

Supportive Concepts for Families, Inc. is seeking a Training Coordinator to join our mission-driven team. The ideal candidate is organized, detail-oriented, and committed to supporting employees in achieving their professional growth.

Responsibilities

• Coordinate and manage employee training compliance, onboarding programs, annual training requirements, and staff development initiatives.
• Conduct New Employee Developmental Training and schedule, facilitate, or coordinate required training programs including CPR, First Aid, CPI, and Clinical CEU trainings.
• Maintain training databases, employee training records, compliance reports, audits, and documentation to ensure regulatory and organizational requirements are met.
• Develop, implement, and improve training programs, policies, materials, and communications while collaborating with Human Resources and operational leadership.
• Travel to regional offices and affiliate locations to deliver training, support compliance initiatives, and assist with special projects as assigned.

Qualifications

• Associate Degree or Bachelor's Degree in Human Services or a related field (Bachelor's preferred)
• Three (3) to five (5) years of experience in Human Services or a related field
• Trainer certification in CPI, Medication Administration, and CPR/First Aid, or the ability to obtain certification within a designated timeframe
• Experience working within Pennsylvania's Intellectual Disabilities/Autism (ID/A) service system and Medicaid Waiver programs
• Experience as a Program Coordinator, Program Specialist, or in a similar Human Services role
• Excellent communication, organizational, recordkeeping, and professional writing skills
• Strong analytical, mathematical, and problem-solving abilities
• Demonstrated ability to exercise independent judgment and effectively manage multiple priorities
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
• Valid driver's license, current vehicle registration, and access to a reliable vehicle
• Experience working in a collaborative, team-oriented environment
• Experience with Human Resources Information Systems (HRIS) and SharePoint
• Knowledge of compliance tracking, regulatory training requirements, and workforce development initiatives