Training Coordinator

Training Program Manager

Position Summary: The Training Program Manager is responsible for developing, implementing, and maintaining employee training and qualification programs within a regulated operational environment. This role partners with cross-functional teams to ensure employees receive effective onboarding, compliance, technical, and job-specific training that supports business objectives, operational excellence, and regulatory requirements.

• Manage and administer site training and employee qualification programs.
• Develop and maintain training curricula, learning paths, training matrices, and qualification requirements.
• Cook up onboarding and ongoing training activities for employees across multiple functions.
• Create and revise training materials, job aids, assessments, and learning resources.
• Conduct training needs assessments and identify competency gaps.
• Monitor training compliance and maintain accurate training records within learning management systems.
• Track and report training metrics, completion status, and program effectiveness.
• Partner with operational, quality, safety, and leadership teams to support workforce development initiatives.
• Facilitate classroom, virtual, and hands-on training sessions as needed.
• Support audits, inspections, and compliance reviews by ensuring training documentation is complete and readily available.
• Aid with process improvement projects and organizational change initiatives that require training support.
• Provide coaching and guidance to trainers, supervisors, and subject matter experts.

Qualifications

• Bachelor's degree in Business, Education, Life Sciences, Organizational Development, Training, Operations, or a related field preferred.
• 5+ years of experience in training, learning and development, workforce development, quality systems, operations, or a related environment.
• Experience managing training programs, learning management systems (LMS), and employee qualification processes.
• Strong instructional design, facilitation, and technical writing skills.
• Experience developing training documentation, procedures, assessments, and job aids.
• Strong analytical, problem-solving, and project management capabilities.
• Proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and reporting tools.
• Excellent communication, collaboration, and stakeholder management skills.

Preferred Qualifications

• Experience working in a regulated, quality-driven, manufacturing, distribution, healthcare, life sciences, or operational environment.
• Familiarity with audit readiness, compliance programs, and employee qualification processes.
• Experience with LMS administration, training metrics, and continuous improvement initiatives.