Training Coordinator

About the role

As a Training Coordinator, you will play a key role in preparing new and existing care providers to successfully support the individuals served by Cambrian. You'll coordinate and deliver orientations and ongoing training, ensure required documentation is complete, track training compliance, assess caregiver skills, and maintain accurate training records.

Responsibilities

• Coordinate and deliver orientations and ongoing training sessions for new and existing care providers, using company-approved materials and adapting presentation styles to support different learning needs.
• Track and report caregiver training compliance, ensure orientation documentation is complete and accurate according to company and regulatory requirements, and maintain timely training records.
• Assess and ensure new care provider skill competency in both in-home and skills-lab settings, provide skills training as requested, and support training initiatives that promote successful outcomes.
• Prepare for incoming candidates, review pending HR documentation, greet candidates, collect required legal documents, answer questions, support online diversity training, and provide prompt, professional, and friendly service to care providers.
• Complete accurate and timely data entry for newly hired care providers in company systems, including entering required information into Matrix and ensuring onboarding documentation is completed correctly and in the appropriate order.
• Build and maintain positive relationships with community organizations, healthcare providers, workforce development agencies, and referral sources; attend community and referral-source meetings and assist in identifying training needs through caregiver and community interactions.

Requirements

• High school diploma or equivalent.
• Bilingual English and Spanish.
• Strong communication and presentation skills with the ability to confidently speak to groups and deliver engaging, effective training sessions.
• Ability to deliver engaging and effective training sessions and adjust presentation style based on different learning needs.
• Comfort working with company software and completing accurate data entry; experience with Excel, Microsoft Teams, Zoom, or similar systems is beneficial.
• Demonstrates professionalism, accountability, respectfulness, kindness toward candidates, confidentiality, and an understanding of compliance requirements.
• Ability to travel within the assigned service area and, when driving is required for company business, possess a valid driver's license, acceptable driving record, and meet applicable company requirements.
• Ability to bend and lift up to 50 pounds.

Skills

• Confidently delivers engaging training to individuals and groups while adjusting communication and presentation style to different learning needs.
• Builds positive relationships with candidates, caregivers, community partners, and internal teams while communicating clearly, respectfully, and professionally.
• Keeps training schedules, documentation, compliance requirements, and candidate information organized and follows tasks through to completion.
• Accurately completes HR and training documentation, data entry, and compliance tracking while following required processes and timelines.
• Takes ownership of responsibilities and mistakes, maintains confidentiality, follows compliance requirements, and represents Cambrian positively.
• Works closely with HR, Quality, other Training Coordinators, and community partners to ensure candidates and caregivers receive the support they need.
• Learns new systems and training materials quickly, accepts feedback, and adapts to changing priorities and different training needs.

Benefits

• On-site work environment in Long Beach, CA.
• Dynamic,