Training Coordinator

About the role

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. Career Team is looking to hire a Training Coordinator who will be responsible for providing customer-centered services designed to educate, enhance and provide workforce development training services to program participants. Work is performed under the supervision of the Project Director.

Responsibilities

• Serve as a primary liaison with training providers to develop new and nurture existing provider partnerships that grow education and training opportunities for participants
• Educate participants to the advantages of training and upskilling to broaden employment opportunities and enhanced career path options
• Ensure approved and current information regarding the Eligible Training Provider’s List is available to program participants and staff
• Maintain and disseminate approved vendor information and performance outcomes to staff and participants as appropriate
• Facilitate group and individual assessment, eligibility and training information sessions for program participants to explore potential training opportunities
• Participate in the assessment of participant marketability skills to determine training suitability and facilitate appropriate referral
• Review participant training needs, industry hiring patterns and high priority occupations to assist with career exploration and the identification of aligned career pathways
• Assist with the completion and review of individual training account packets to ensure all necessary documents are present and in compliance with training requirements
• Provide timely reports for Career Advisors to include pipeline of potential training candidates, available training programs, and training providers
• Consult with Career Advisors as to support services necessary to achieve optimal outcomes
• Maintain detailed documentation of all contacts in the state’s system of record per contact requirements
• Support off-site events
• Track progress for individual and team targets using appropriate platforms and databases
• Meet and/or exceed program benchmarks

Requirements

• Bachelor’s degree or higher or an equivalent combination of education and experience
• Strong communication skills and knowledge about community resources
• Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
• Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
• Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
• Ability to work in a dynamic team environment - must have excellent teamwork and interpersonal skills
• Ability to motivate participants towards achieving goals
• Ability to meet and/or exceed set goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
• Knowledgeable about the WIOA program and other workforce program requirements
• A demonstrated