Training & Communications Specialist / Secret or Top-Secret Clearance

About the role

IBSS is seeking a mid-level Training & Communications Specialist to support technology modernization and workforce readiness for the Department of Defense Education Activity (DoDEA). The position is primarily remote with periodic in-person meetings in Alexandria, VA and requires an active Secret or Top-Secret security clearance. The specialist develops practical training materials and clear communications that help employees understand changes, learn new processes, and confidently use enterprise systems.

Responsibilities

• Develop training materials: create and update presentations, learning modules, facilitator guides, step‑by‑step instructions, quick‑reference guides, and short instructional videos tailored to specific employee roles.
• Translate technical information: work with subject matter experts to turn system functionality, business processes, and technical documentation into clear, practical learning content for adult audiences.
• Support training delivery: facilitate virtual training, demonstrations, and question‑and‑answer sessions; prepare materials and guidance that enable government staff to deliver training independently.
• Develop communications: draft and edit announcements, stakeholder updates, frequently asked questions, and SharePoint content explaining what is changing, when it is happening, and what employees need to do.
• Coordinate learning activities: maintain training schedules and participant records, track completion, and prepare status updates identifying outstanding training needs.
• Evaluate and improve content: develop knowledge checks and practical exercises, gather participant feedback, and revise materials to address learning gaps and approved system or process changes.
• Maintain accessible, reusable resources: organize training and communications materials in government‑designated repositories, maintain editable source files and version control, and apply Section 508 accessibility requirements.

Requirements

• Active Secret or Top‑Secret security clearance.
• Three (3+) years of relevant experience developing training, instructional materials, or employee‑focused communications.
• Bachelor's degree in instructional design, education, communications, organizational development, or a related field.
• Demonstrated application of adult learning principles and instructional design methods to develop learning objectives, practical activities, and assessments.
• Strong writing, editing, and presentation skills, including the ability to explain technical information clearly to non‑technical audiences.
• Experience facilitating virtual learning sessions and collaborating with subject matter experts to validate content.
• Proficiency with Microsoft Word, PowerPoint, Excel, and Teams, along with experience organizing or publishing content in SharePoint or a comparable platform.
• Familiarity with accessible document and presentation development and Section 508 requirements.

Qualifications

• Experience supporting federal agencies, DoD organizations, K‑12 education systems, or enterprise software implementations.
• Experience using e‑learning authoring, screen‑recording, or video‑editing tools to produce self‑paced learning materials.
• Experience supporting change management, train‑the‑trainer activities, or data and technology literacy initiatives.

Benefits

• Medical, dental, vision, and prescription drug coverage with a company‑paid deductible.
• Paid time off and federal holidays.
• Matching 401K plan.
• Tuition/professional development reimbursement.
• Flex‑Spending (FSA)/Dependent Care Account (DCA) options.

Pay

Salary range: $85K – $95K, dependent upon qualifications and experience.