Training Communication Specialist - Associate

About the role

We are looking for an enthusiastic individual to manage our external and internal communications. As a Training Communication Specialist – Associate within our training organization, you will support the development and implementation of communication strategies.

Responsibilities

• Review and edit training content
• Develop and implement communication strategies
• Research and write email communications and content for the training SharePoint site, infographics, blogs, and newsletters
• Acquire and maintain a detailed knowledge of the company's policies, principles, and strategies, and keep up-to-date with relevant developments
• Adhere to the firm's style guide, ensuring that we produce high-quality and error-free copy
• Work with key internal stakeholders to brainstorm content ideas in line with the operation's strategy and in support of various brand initiatives
• Support and evaluate results of communications with the team
• Build and maintain relationships with subject matter experts (SMEs) and key external stakeholders

Requirements

• Bachelor's degree in Communications, Journalism, Public Relations or a related field (essential)
• Proficient command of English
• Excellent written and verbal communication skills
• Experience in copywriting and editing
• Highly computer literate with capability in email, MS Office and related business and communication tools
• Strategic and creative mindset
• Meticulous attention to detail
• Works well under pressure and meets tight deadlines
• Solid understanding of project management principles
• Outstanding organizational and planning abilities

Preferred Qualifications

• Fast learner – can adapt and acclimate to work in a new environment in a short period of time
• Strong sense of ownership in your personal and team deliverables
• High curiosity in learning more and asking why
• A drive for excellence and the ability to work on multiple projects simultaneously to meet delivery timelines
• An innate ability to innovate or identify and improve process efficiencies

About Us

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.

Pay

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching