Sales Associate

About the role

As a Sales Associate at Petco, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.

Responsibilities

- Support the health, safety, and proper care of all animals in accordance with Petco policies and standards. - Share accurate product and pet care information to help customers make informed choices. - Help maintain a clean, safe, and welcoming environment for pets, customers, and partners. - Greet customers and deliver friendly, helpful, and solution-focused service. - Create positive shopping experiences that build trust and customer loyalty. - Support teammates through collaboration and teamwork. - Assist customers in selecting products and services that meet their pets’ needs. - Process sales, returns, and exchanges accurately and efficiently. - Stock shelves, replenish merchandise, and support inventory integrity. - Assist with store recovery, merchandising, and promotional set-ups. - Follow all company policies, procedures, and safety standards. - Support additional tasks and responsibilities as assigned.

Qualifications

Experience & Skills: - Previous retail or customer service experience preferred but not required. - Passion for animals and interest in pet care. - Strong communication and interpersonal skills. - Ability to multitask and work in a fast-paced environment. - Basic math skills and comfort handling cash and transactions. - Strong attention to detail and reliability.