Training Co-ordinator

Internal Training & Communication Lead

Develop and deliver internal training sessions for key business systems and processes.

Collaborate with internal departments (Field Service, Engineering, HSE) to develop and deliver technical and compliance-related training programs.

• Design engaging communication strategies to promote training initiatives, fostering a culture of continuous learning and development.
• Manage internal HSE training documentation, compliance reporting, and knowledge-sharing efforts across North America.

External Customer-Facing Programs

Partner with BTS technical resources to develop and deliver customer training on existing and legacy systems, including on-site and virtual formats.

• Develop and market customer-centric training materials (manuals, virtual products, and updates for legacy equipment).
• Develop, organize, and produce customer events to enhance customer engagement and reinforce Valmet’s value proposition.
• Create new "Service School" style programs tailored to evolving customer needs and industry trends.

Sales & Program Management

• Establish pricing models for customer training packages, create quotations, and oversee invoicing for completed projects.
• Collaborate with the Sales and Service teams to develop agreement-based training programs.
• Track project costs and manage training program financials to meet or exceed budget targets.

Requirements

• Ability to develop communication strategies that support learning initiatives and enhance employee and customer engagement.
• Experience working with field service, engineering, or manufacturing teams is a strong advantage.
• Comfort in balancing creative PR/communications skills with process-driven training development.
• A customer-centric mindset with the ability to translate technical information into accessible and actionable content.

We Offer

• A challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting.
• An inclusive workplace that is committed to diversity and inclusion.
• A generous wage and benefits package that includes a 401k with company match as well as company-funded pension.

Additional Information

Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen.

To be included in the recruiting process, please apply directly with us online.

When everything works together, Valmet is where the best talent from a wide variety of backgrounds comes together.

Valmet is an equal opportunity employer.

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