Training Associate

Key Responsibilities

• Administer day-to-day activities in the learning management system (LMS), including user support, enrollments, assignments, learning paths, completion records, reminders, and reports
• Cook up training schedules, invitations, rosters, rooms, virtual meeting links, equipment, materials, attendance, and follow-up communication
• Maintain accurate training, certification, and compliance records; identify missing, overdue, or expiring requirements and escalate concerns appropriately
• Partner with the Training Manager, department leaders, and subject-matter experts to gather information and turn it into clear, practical learning materials
• Create and update presentations, facilitator guides, learner handouts, job aids, SOPs, quizzes, videos, and digital learning content using approved templates and tools
• Support, co-facilitate, and eventually lead engaging in-person and virtual training sessions for office and field employees
• Provide responsive learner support and troubleshoot routine LMS access, assignment, and course-completion issues
• Collect feedback and review participation, completion, assessment, and performance data to improve training effectiveness
• Maintain version control, naming conventions, course files, and organized training records
• Support onboarding, Procore/software training, safety and compliance learning, professional development, and other Training Department initiatives
• Occasionally travel to company or project locations when training needs require it
• Perform other related training and development duties as assigned

Qualifications

• Two or more years of experience in training coordination, learning and development, instructional design/content creation, corporate facilitation, LMS administration, HR coordination, education, communications, or a related role
• Demonstrated strength in at least one core area: training administration/LMS, facilitation, or content development
• Strong organization, follow-through, attention to detail, and ability to manage multiple deadlines
• Clear written and verbal communication skills and comfort working with employees at different levels and with different levels of technical ability
• Working proficiency with Microsoft 365, including Outlook, Teams, Word, PowerPoint, Excel, and Forms, or the ability to learn quickly
• Ability to learn new systems, accept feedback, and develop skills outside an initial specialty