Trainer

About the role

The Instructional Designer – Manufacturing plays a pivotal role in developing high-quality learning solutions aligned to manufacturing needs. This role supports manufacturing organizations by designing engaging, relevant learning experiences that improve safety, quality, standardized work, launch readiness, productivity, and operational performance across plant and manufacturing support environments.

Responsibilities

• Create engaging, practice-focused learning activities that mirror real manufacturing challenges, including equipment, process, quality, safety, troubleshooting, and launch-related scenarios.
• Develop design documents, learning objectives, assessments, and success criteria that support performance on the plant floor and within manufacturing support roles.
• Ensure learning solutions are practical, performance-focused, and aligned with business and operational objectives.
• Develop multi-modal learning assets including eLearning, ILT/VILT materials, videos, workshops, simulations, and job aids to support manufacturing learners in varied environments.
• Write or refine instructional materials, facilitator guides, scripts, standard-work support resources, and communication pieces that translate complex technical concepts into clear, usable learning content.
• Collaborate with SMEs, content writers, LPMs, coordinators, project sponsors, and manufacturing stakeholders to gather content, validate technical accuracy, and ensure alignment across functions.
• Support the Learning Program Manager in scoping timelines, resources, dependencies, and development expectations for manufacturing learning initiatives.
• Manage projects using agile design approaches to streamline development and respond to changing manufacturing priorities, launches, and process updates.
• Support LMS setup and integration of manufacturing learning materials, including curricula, job aids, and supporting assets.

Qualifications

• Graphic design experience, visual storytelling, or user-centered design experience.
• Strong facilitation skills for ILT/VILT working sessions, stakeholder alignment, and technical content reviews.
• Experience with Action Mapping, Design Thinking, scenario-based learning, or branching learning design.
• Experience working in large, matrixed organizations with cross-functional partners.
• Portfolio required: demonstrated work samples showcasing eLearning, ILT/VILT materials, scenario-based learning, action-based learning, and performance support tools.
• 4+ years of experience in instructional design, curriculum development, or eLearning, including direct experience supporting manufacturing, manufacturing engineering, operations, quality, safety, or similar technical environments.
• Bachelor’s degree in a related field or equivalent experience.
• Experience working with web-based training (WBT) and instructor-led training (ILT).
• Strong understanding of instructional design principles, adult learning theory, and modern learning strategies.
• Proficiency with tools such as Articulate, Vyond, Camtasia, Adobe Suite, and Microsoft Office.
• Ability to communicate clearly with both technical and non-technical audiences and translate complex operational content into effective learning solutions.
• Ability to manage multiple projects with accuracy, quality, and attention to detail.
• Strong consulting, communication, and relationship-building skills.
• Depth of experience supporting plant operations, manufacturing launches, technical upskilling, or shop-floor capability building.
• Familiarity with plant operations, manufacturing processes, program launches, continuous improvement, or standardized work environments.
• Experience creating learning for topics such as safety systems, quality processes, troubleshooting, ergonomics, throughput, or lean/continuous improvement.
• Knowledge of GMS.

Skills

• Graphic design experience, visual storytelling, or user-centered design experience.
• Strong facilitation skills for ILT/VILT working sessions, stakeholder alignment, and technical content reviews.
• Experience with Action Mapping, Design Thinking, scenario-based learning, or branching learning design.
• Experience working in large, matrixed organizations with cross-functional partners.
• Portfolio required: demonstrated work samples showcasing eLearning, ILT/VILT materials, scenario-based learning, action-based learning, and performance support tools.
• 4+ years of experience in instructional design, curriculum development, or eLearning, including direct experience supporting manufacturing, manufacturing engineering, operations, quality, safety, or similar technical environments.
• Bachelor’s degree in a related field or equivalent experience.
• Experience working with web-based training (WBT) and instructor-led training (ILT).
• Strong understanding of instructional design principles, adult learning theory, and modern learning strategies.
• Proficiency with tools such as Articulate, Vyond, Camtasia, Adobe Suite, and Microsoft Office.
• Ability to communicate clearly with both technical and non-technical audiences and translate complex operational content into effective learning solutions.
• Ability to manage multiple projects with accuracy, quality, and attention to detail.
• Strong consulting, communication, and relationship-building skills.
• Depth of experience supporting plant operations, manufacturing launches, technical upskilling, or shop-floor capability building.
• Familiarity with plant operations, manufacturing processes, program launches, continuous improvement, or standardized work environments.
• Experience creating learning for topics such as safety systems, quality processes, troubleshooting, ergonomics, throughput, or lean/continuous improvement.
• Knowledge of GMS.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Pay and Benefits

The pay range for this position is $33.00 - $35.00/hr.

Requirements

• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to specific elections, plan, or program terms.
• If eligible, the benefits available for this temporary role may include the following:

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.