Trainee Service Engineer

Positions Summary

We have a great opportunity for a Service Engineer to join our Service department in a standalone role, working on customer sites to provide skilled fire/smoke damper control services. Our Service Engineers report into the Area Service Manager, working on a field remote basis around the North East of the UK and Yorkshire.

Main Duties And Responsibilities

• Supporting qualified Smoke & Fire Damper Engineers and with mentoring and training for continued development in;
• Carrying out maintenance, repair, remedial and service support to a range of smoke/fire dampers and control panels.
• Communicating technical information and site requirements back to the Service office.
• Fault finding.
• Liaising and developing working relationships both with the customer and other employees within the company.
• Completion of relevant service paperwork using our online platform.
• Awareness and appreciation of Health and Safety requirements and completion of Dynamic Risk Assessments.
• Lead generation, identifying commercial opportunities for business development.

Essential Experience

• A strong desire to learn Engineering skills in our industry, coupled with a strong customer centric focus and a willingness to learn.
• You should have a GCSE level education and demonstrate your computer literacy.
• You must have a clean drivers licence.
• In addition, we require the following experience to be successful in this role:
• Dealing with customers and the ability to communicate technical information and site requirements back to the Service office.
• Awareness and appreciation of Health and Safety requirements to industry standards.
• Understanding the importance of working in line with risk assessments and method statements.
• Providing an appropriate audit trail of documentation relating to servicing of customer sites.

Equal Opportunities Statement

We are committed to creating an inclusive and diverse workplace and are proud to be an equal opportunity employer. We do not discriminate on the basis of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. We welcome applications from all suitably qualified candidates and are committed to ensuring our recruitment process is fair, transparent, and accessible to all.

INDSWE Swegon Group AB

Swegon Group AB, owned by Investment AB Latour, listed on the Stockholm Stock Exchange, is a market leading supplier in the field of indoor environment, offering solutions for ventilation, heating, cooling and climate optimisation, as well as connected services and expert technical support. Swegon has subsidiaries in and distributors all over the world and 21 production plants in Europe, North America and India. The company employs more than 3 300 people and in 2023 had a turnover of 8.8 billion SEK.