Train Supervisor

About the role

ConGlobal is a leader in multimodal, industrial terminal operations with over fifty years in the intermodal industry, operating the largest depot terminal network in North America across the U.S., Mexico, and Costa Rica. The company leverages industrial operations insights and specialized technology to enhance efficiency, unlock new markets, and drive down costs. As a Train Supervisor (Railyard Train Supervisor), you will coordinate inbound and outbound railcar loading/unloading, oversee train crews, ensure compliance with company policies and federal regulations, support terminal operations, promote safety, conduct training, and perform related administrative tasks.

Responsibilities

• Coordinate and oversee the loading and unloading of railcars for inbound and outbound units.
• Manage and supervise train crews, providing guidance and oversight to ensure operations are compliant with company policies and federal regulations.
• Assist in terminal operations, ensuring safety, efficiency, and productivity across all departments.
• Ensure the proper execution of the daily operating plan, coordinating all activities with the rail crew and yardmasters.
• Work closely with local railroad officers to address and resolve operational issues and ensure efficient flow of operations.
• Promote a culture of safety and Zero Harm by actively and aggressively preventing accidents and personal injuries.
• Initiate and conduct thorough investigations into accidents and incidents, identifying root causes, implementing remedial actions, and recommending solutions.
• Conduct efficiency tests, check rides, stop tests, and operational tests to assess the effectiveness of training programs and monitor compliance with rules and regulations.
• Provide training for switch crews and yardmasters on job-related duties, as well as federal and company regulations, safety protocols, and preventive maintenance guidelines.
• Uphold and enforce safety practices, company policies, and federal regulations, ensuring compliance at all times.
• Perform other duties as assigned by the company, including administrative and non-administrative tasks.

Qualifications

• Customer service experience is preferred, with an emphasis on clear communication and responsiveness.
• Indoor desk position with responsibilities that include managing administrative tasks, overseeing the operation, and training staff.
• Open availability required, including the ability to work rotating 12‑hour shifts (Texas Two Step) and alternating between day and night shifts.
• Facility operates 24/7, so weekend and holiday shifts are required.
• Proficiency in typing, mathematical knowledge, organization, and time management skills to perform various administrative functions efficiently.
• Strong proficiency in Microsoft Office (Windows, PowerPoint, Excel) to manage reports, training documents, and operational updates.
• Must pass a pre‑employment background verification, physical and drug screening.
• The Federal Rail Administration sets and enforces safety regulations for railroad operations; if applicable, you will need to take and pass a drug screen.

Benefits

• Competitive pay
• Medical, dental, and vision benefits
• 401(k) plan
• Paid training
• Career advancement opportunities
• Incentive or bonus opportunities
• Full range of benefits such as medical, financial, and other wellness offerings (depending on position and employment status)

Pay

$56,000.00– $75,000.00 per year

Schedule

Full‑time position with open availability required, including all shifts, weekends, and holidays; rotating 12‑hour shifts (Texas Two Step) and alternating day/night shifts.