Traffic Enforcement Officer

About the role

The Traffic Enforcement Officer (TEO) is responsible for performing tasks related to ensuring the safety of Nashville International Airport passengers, visitors, and property.

Responsibilities

• Directs vehicular traffic on terminal levels and ensures safety of pedestrians and property.
• Issues parking tickets in accordance with appropriate statutes and ordinances.
• Monitors terminal exit lanes for safety and ensures no one can enter.
• Reports medical issues to appropriate parties.
• Assists with medicals by clearing a space for fire and ambulance and notifying dispatch of first responder locations.
• Checks for unattended bags and notifies dispatch accordingly.
• Operates a two-way radio to transmit and receive information regarding traffic, lost and found issues, and flight information.
• Provides passenger assistance by answering questions, giving directions, and providing other information.
• Assists customers with vehicle problems, such as battery recharges and retrieving keys.
• Supports MNAA’s commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
• Maintains regular and on-time attendance.
• Performs other duties as assigned.

Skills

• Customer Service: Skill in providing customer service, including listening to customers' needs, identifying customer solutions, assessing quality of customer services, and evaluating customer satisfaction.
• Receiving Direction: Skill in receiving and following written and oral direction.
• Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
• Written Comprehension: Ability to read and understand information and ideas presented in writing.
• Written Expression: Ability to use words and sentences in writing so others will understand.
• Agreeableness: Demonstrates a pleasant, tactful, and helpful demeanor when working with others.
• Attention to Detail: Is careful about detail and thorough in completing work tasks.
• Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge.

Qualifications

• Required: High School Diploma
• Required: 1-2 years of related experience
• Preferred: Previous law enforcement experience
• Preferred: First Aid/Cardiopulmonary Resuscitation (CPR) Certification

Benefits

• Deferred compensation plans
• Educational Assistance
• Health, Dental, Vision, Life, Disability Insurance
• Health Screenings
• Paid Holidays
• Annual/Bereavement/Military Leave

Pay

Hourly Range: $19.04 (Min.) - $25.91 (Mid.) - $33.04 (Max.). Final pay offer will be based on relevant skills and experience to the position.

Schedule

Work Schedule: Must be available to work the following shifts. Schedule will include weekdays, weekends and holidays. 2nd Shift - B (1:45 p.m. - 10:15 p.m.)