Traffic Enforcement Officer

Essential Job Responsibilities

• Directs vehicular traffic on terminal levels and ensures safety of pedestrians and property.
• Issues parking tickets in accordance with appropriate statutes and ordinances.
• Maintains terminal exit lanes for safety and ensures no one can enter.
• Reports medical issues to appropriate parties.
• Aids with medical emergencies by clearing a space for fire and ambulance and notifying dispatch of first responder locations.
• Checks for unattended bags and notifies dispatch accordingly.
• Operates a two-way radio to transmit and receive information regarding traffic, lost and found issues, and flight information.
• Provides passenger assistance by answering questions, giving directions, and providing other information.
• Assists customers with vehicle problems, such as battery recharges and retrieving keys.

Knowledge, Skills, Abilities And Other Characteristics

• Customer Service: Skill in providing customer service, including listening to customers' needs, identifying customer solutions, assessing quality of customer services, and evaluating customer satisfaction.
• Receiving Direction: Skill in receiving and following written and oral direction.
• Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
• Written Comprehension: Ability to read and understand information and ideas presented in writing.
• Written Expression: Ability to use words and sentences in writing so others will understand.
• Agreeableness: Demonstrates a pleasant, tactful, and helpful demeanor when working with others.
• Attention to Detail: Is careful about detail and thorough in completing work tasks.
• Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge.

Qualifications Required

• A High School Diploma.
• 1-2 years of related experience.

Preferred

• Previous law enforcement experience.
• First Aid/CPR Certification.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities/Drug Free Workplace.