Traffic Agent

About the role

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia. Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston. The Traffic Agent is responsible for gathering international documentation and arranging domestic delivery to destination. This role reports to the Manager, Service Delivery (US) or Traffic Manager/Traffic Supervisor (Canada).

Responsibilities

• Prepare traffic files and instructions for delivery orders and ensure that the Bill of Lading is submitted when required.
• Coordinate with Client Import Analyst and external parties for missing documents, required information, and other customer requests needed to obtain the customs release.
• Confirm that Customs releases and steamship releases are obtained.
• Verify supplementary charges prior to payment of invoices.
• Maintain superior working relationship with clients, teams, co workers, transport companies and warehouses
• Track/trace shipments to avoid potential storage/demurrage liabilities and delivery has been completed
• Process emails on live shipments and import files into systems for clearance
• Complete delivery orders and arrange pick-up
• Complete payment of freight/terminals by guarantee, check or wire transfer as needed

Skills

• Familiarity with credit policies, traffic and forwarding methods and procedures
• Must be able to coordinate desired delivery arrangements for clients from transportation companies
• Familiarity with customs release process
• Computer and Internet skills required MS Office experience
• Must have knowledge of international transportation
• Negotiation skills
• Client service oriented
• Strong oral and written communication
• Telephone etiquette
• Strong organization and problem-solving
• Prioritization and time management

Requirements

• 1 year of experience
• High School/GED or equivalent
• Business Acumen and Straight Talk
• Agility
• Customer First Focus
• Inclusion and Collaboration
• Accountability
• Leading and Developing

Benefits

We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors. Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions.

Pay

The good-faith salary range for this position is $21.63 - $33.41 USD. Actual compensation will be determined based on these factors and may vary accordingly.

Job Type: Full Time • Location: REMOTE -