Traffic Planner

Areas of Responsibility / Tasks

• Cook up equipment needs based on product availability to meet order deadlines.
• Build sustainable relationships and trust with carriers through open and interactive communication.
• Maintain Schedule and manage container deliveries with carriers.
• Maintain the live load schedule daily.
• Maintain the inbound schedule daily.
• Identify and communicate potential problems to appropriate teams.
• Daily tracking and updating of equipment delivery schedule.
• Identify opportunities to adjust and revise the equipment delivery process for increased efficiency.
• Perform reconciliation of the delivery schedule at the close of business daily.
• Communicate carrier issues with the Corporate Transportation teams.
• Provide accurate, valid, and complete information using the right methods and tools to appropriate persons as required.
• Maintain the organization of the loading packets based on order cut-off date and dwell time.
• Cook up and maintain the delivery of loading packets to the Warehouse Shipping team based on loading priority.
• Monitor order loading status and follow up as necessary.
• Develop the strategy to ensure effective and efficient container flow through the warehouse.
• Empowered to investigate the root cause of container issues and propose solutions to the appropriate leadership team.
• Escalation point for the organization to communicate priorities and issues.

Key Partnerships

• Internal: PBS Team, Rail Team, Transportation Teams, Warehouse Shipping, Customer Solutions Team
• External: Carriers, Customer’s Transportation Teams

Competencies; Knowledge, Skills, Abilities (KSA)

• Excellent communication skills, both written and verbal
• Proficient in Microsoft Office: specifically, Outlook, Word, and Excel with the aptitude to quickly learn and understand additional applications
• Willingness to adapt in an evolving environment
• Strong phone etiquette and active listening skills
• Ability to maintain a high level of organization and prioritization
• Proven ability to work well within a team and promote strong working relationships meanwhile, maintaining a professional attitude and positive outlook
• Proven ability to produce a large quantity of error-free work in a timely fashion
• Problem-solving skills
• Organizational skills
• Innate sense of urgency that provides proactive and consistent work
• Excellent multitasking ability
• Proactive, approachable, and accountable
• Work well under pressure
• Flexible / Adaptable
• Able to efficiently work under minimal supervision

Minimum Qualifications/ Education / Experience / Certifications

• Education: High School Diploma/GED
• Minimum of 2 years of relevant work experience in similar title and scope of responsibility.
• Systems Experience: Familiar with various systems, including WMS and the interacting applications
• Microsoft suite: Outlook, Excel - Required (Teams, SharePoint, PowerPoint preferred)

Work Environment / Conditions

• The work environment/conditions described herein are representative of those that an incumbent may experience.
• This job primarily operates in an office setting.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and mobile communications devices.
• Must be comfortable working in a shared space, with constant noise, with/or without the use of a private office.
• Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.

Physical Requirements / Demands

• The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.
• While performing the duties of this job, the incumbent is regularly required to communicate verbally, listen, read and comprehend information, and type on a consistent and daily basis.
• Ability to work in a fast-paced office setting.