Trading Services Specialist IV

About the role

Join JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement as you contribute to the success of our trading and portfolio management businesses. As a Trading Services Operations Manager, you will provide back-office support through a comprehensive knowledge base and a constant strive for innovation. You will gain SME-level understanding of the product(s), service external stakeholders, manage internal relationships, support daily processes, and oversee operational controls in a fast-paced, high-performing team.

Responsibilities

• Support and process trade orders, ensuring accuracy and compliance with established procedures and regulatory requirements.
• Learn and utilize knowledge of market products to monitor asset and cash levels, identifying and addressing any discrepancies in a timely manner.
• Apply automation technologies and data analysis techniques to optimize trading operations, enhancing efficiency and resilience.
• Contribute to the continuous improvement of our trading platform by identifying opportunities for process improvement and proposing innovative solutions.
• Foster productive relationships with internal stakeholders, effectively managing communications and aligning operations with the firm's strategic objectives.
• Perform investigative work to problem-solve using available resources to achieve results for stakeholders.
• Perform daily authorization of control tasks and approve transactions in accordance with established policies, procedures, and risk controls.
• Provide ongoing coaching and development to staff through regular 1:1s, targeted feedback, and individualized growth plans to improve performance, capability, and engagement.

Qualifications

Required

• Ability to learn and utilize automation technologies and their application in optimizing trading operations.
• Understanding of data analysis techniques, with the ability to interpret data and inform decision-making.
• Strong communication skills to maintain internal stakeholder relationships.
• Proficiency in using standard office software applications to create and deliver presentations to various levels within the organization.
• Knowledge of Microsoft Office including Excel, Outlook, Word, and PowerPoint.
• Ability to thrive in a team-oriented environment but also work independently.
• Ability to operate effectively in a dynamic, detail-oriented environment and prioritize appropriately.
• Ability to articulate complex scenarios, investigations, and results.
• Commitment to providing high standards of quality client service.
• Ability to manage relationships, both internal and external.

Preferred

• Solid understanding of financial markets, trading instruments, and the overall trading process, with baseline knowledge of trading services such as order execution, trade processing, and risk monitoring.
• Strong relationship-building and influencing skills, complemented by excellent written, oral communication, and interpersonal abilities.
• Effective presentation and negotiation skills, paired with an innovative mindset focused on continuous process improvement.
• Knowledge of Alteryx, Visual Basic, Generative AI, UI Path, Tableau, or other technical skills.
• Basic negotiation skills, including assisting in discussions with internal teams and external parties to help reach mutually acceptable solutions.
• Fundamental presentation skills, with the ability to prepare and deliver clear, concise information and insights to colleagues and supervisors.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

Additional details about total compensation and benefits will be provided during the hiring process.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.