Trades Specialist, Senior *

About the role

This position is devoted to providing journey electrical, and emergency power repairs and maintenance. It involves diagnosing and troubleshooting issues, ensuring compliance with safety and operational requirements, and supporting the supervisor with various administrative tasks.

Responsibilities

• Performs preventative and general maintenance on electrical, HVAC, safety, utility, and related systems, equipment, and devices.
• Diagnoses and troubleshoots issues, using computer-controlled and specialized programs, systems, and software.
• Serves as an escalation point for resolving complex problems.
• Ensures compliance with applicable safety and operational requirements, policies, and procedures.
• Assists the supervisor by preparing work assignments, scheduling repairs, mentoring and training staff, tracking job changes and customer concerns, monitoring contractor operations, and documenting and reporting operations.
• Manages emergency calls and coordinates repairs with vendors and other staff.
• Performs office support duties, such as answering phones, providing information, performing data entry, researching information, filing and retrieving documents, maintaining databases, and performing related duties.
• Performs other duties of a similar nature and level as assigned.

Requirements

Minimum Qualifications & Experience:

• A high school diploma or equivalent (GED, HiSET, TASC)
• One year of additional technical training
• Five years of related trades experience
• A valid, unrestricted, North Carolina driver's license

Additional Preferred Skills:

• Experience working in an industrial, manufacturing, or water utility
• Two years’ experience working with a CMMS program
• Familiarity with using an Infrared thermography camera, Ultrasound probe equipment, and other hand-held electrical meters

Qualifications

Physical Requirements:

• Climbing
• Crouching
• Reaching
• Standing
• Walking
• Pushing
• Pulling
• Lifting
• Fingering
• Grasping
• Felting
• Talking
• Hearing
• Sight
• Repetitive motions
• Weight requirements: Medium Work (Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.)

Skills

Skills:

• Preventative and general maintenance on electrical, HVAC, safety, utility, and related systems, equipment, and devices
• Diagnosing and troubleshooting issues using computer-controlled and specialized programs, systems, and software
• Ensuring compliance with safety and operational requirements, policies, and procedures
• Preparing work assignments, scheduling repairs, mentoring and training staff, tracking job changes and customer concerns, monitoring contractor operations, and documenting and reporting operations
• Managing emergency calls and coordinating repairs with vendors and other staff
• Performing office support duties such as answering phones, providing information, performing data entry, researching information, filing and retrieving documents, maintaining databases, and performing related duties
• Performing other duties of a similar nature and level as assigned

Benefits

Full-Time Employees:

• 12-13 paid holidays per year
• 13 standard work days of vacation per year
• 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
• 2 weeks paid military leave per year
• Medical, dental, vision, and supplemental life insurance plans
• N.C. State and City retirement plans
• Short and long-term disability plans
• Paid temporary disability leave for specified conditions
• City contribution of 13.6% into the N.C. State Retirement System
• Paid funeral leave
• Employee Assistance Program - personal and family counseling
• Paid life insurance equal to annual salary
• 48 hours for volunteer work each year*
• 4 hours parental leave each year

Part-Time Employees:

• 401(k) retirement plan (5.0% of salary)
• State retirement plan
• Health insurance effective first day of the month following date of hire
• Dental and life insurance, after one year of service
• Pro-rated vacation, pro-rated sick, pro-rated floating holiday, part-time holiday pay (based on scheduled hours for that day) after one year of service

Pay

Hiring Range: $57,228.00 - $88,775.00/Annually