Trade Support Associate

About the role

As a Trading Services Associate within the Corporate & Investment Bank, you will support trading activities by ensuring transactions are accurately captured, reconciled, and reported on time. You will develop a strong understanding of trading products, structures, and operational workflows while partnering with stakeholders across Trading, Operations, Risk, Finance, and Technology to mitigate risk and strengthen controls.

Responsibilities

• Ensure timely and accurate capture of trading transactions within Risk Management and Trading Support systems.
• Perform intraday and end‑of‑day controls, including trade completeness reviews, reconciliations, and exception management.
• Investigate and resolve trade breaks, discrepancies, and operational issues in collaboration with business partners.
• Partner with Operations, Technology, Risk, Finance, and other infrastructure teams to support a “One Team” approach and ensure seamless trade processing.
• Execute and document required controls, ensuring all sign‑offs are completed within established service level agreements.
• Communicate effectively with internal stakeholders to facilitate timely resolution of inquiries and operational issues.
• Participate in strategic initiatives, process enhancements, automation efforts, and operational improvement projects.
• Develop a comprehensive understanding of trading structures, financial products, and operational workflows.
• Support regulatory, audit, and risk management requirements through adherence to established controls and procedures.
• Identify opportunities to strengthen processes, reduce risk, and improve operational efficiency.

Required qualifications, capabilities and skills

• Bachelor’s degree or equivalent work experience in Finance, Accounting, Economics, Business, or a related field.
• Knowledge of financial markets, trading products, and trade lifecycle management.
• Understanding of derivatives and hedging products, including Loans, Interest Rate Swaps (IRS), Basis Swaps, Cross Currency Swaps, Forward Rate Agreements (FRAs), Foreign Exchange (FX), Zero Coupon Swaps, Overnight Index Swaps (OIS), Bonds, and Futures.
• Understanding of front‑to‑back trade processing, including trade capture, confirmations, settlements, reconciliations, and regulatory reporting.
• Strong analytical, problem‑solving, and quantitative skills.
• Excellent verbal and written communication skills with the ability to influence and collaborate across multiple teams.
• Strong attention to detail, organizational skills, and a high degree of ownership and accountability.
• Ability to work effectively in a fast‑paced, deadline‑driven environment while managing multiple priorities.
• Proficiency in Microsoft Excel, including advanced formulas, data analysis, and reporting.
• Demonstrated ability to identify, escalate, and resolve operational risk and control issues.

Preferred qualifications, capabilities and skills

• Prior experience supporting Fixed Income, Foreign Exchange, Derivatives, or Credit trading businesses.
• Knowledge of Trade Support, Middle Office, Risk Management, or Operations functions within an investment banking environment.
• Experience with process improvement, automation, or strategic change initiatives.
• Familiarity with VBA, Python, Alteryx, SQL, Tableau, Power BI, or other data analytics and automation tools.
• Understanding of Market Risk, Credit Risk, Operational Risk, Finance, Legal, and Collateral Management functions.

About the company

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. With a history spanning over 200 years, the firm is a leader in investment banking, consumer and small‑business banking, commercial banking, financial transaction processing, and asset management.

Compensation

The role offers a competitive total rewards package, including a base salary determined by role, experience, skill set, and location. Eligible employees may receive commission‑based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity, in recognition of individual achievements and contributions.

Benefits

• Comprehensive health‑care coverage
• On‑site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Additional programs to meet employee needs