Trade Support Analyst

About the role

Employer: DWS Group. Location: Jacksonville, FL. Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change. Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment. We’re looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. That’s why we are ‘Investors for a new now’. As investors on behalf of our clients, it is our role to find investment solutions. Ensuring the best possible foundation for our clients’ financial future. And in return, we’ll give you the support and platform to develop new skills, make an impact and work alongside some of the industry’s greatest thought leaders. This is your chance to achieve your goals and lead an extraordinary career. This role is an Operations Analyst within the U.S. DWS Investment Operations team in Jacksonville, Florida, responsible for performing various trade support functions and working closely with the Portfolio Management and Trading teams. As an Analyst on the Trade Support desk, you will be responsible for post-execution trade lifecycle processes across products such as MBS, Money Market, Fixed Income, and Equities, including trade confirmation, settlement, and exception management. The team processes an average of approximately $35 billion in high-value trades per day, resulting in a significant level of financial and operational risk, including Treasury Market Practices Group (TMPG), fail claims and potential overdrafts at custodian banks. This role requires close daily collaboration with Portfolio Managers, Traders, and global Operations teams, serving as a trading assistant in an operational support capacity. The Analyst must be able to work effectively in a fast-paced environment, manage competing priorities, and resolve time-sensitive issues promptly.

Responsibilities

• Support the Fixed Income, Equities, and Liquidity Management desks with trade matching, transmission, confirmation, and settlement activities.
• Liaise among Trading, Portfolio Management, brokers, and custodians to ensure complete and accurate trade-date, T+0 risk mitigation.
• Monitor the Aladdin Trading System Dashboard daily to identify new trades and ensure they are confirmed accurately and promptly.
• Monitor SWIFT transmissions and the SMF Pending Queue in Aladdin daily to identify and resolve potential message failures that could result in failed trades.
• Prepare and execute required daily and monthly reports.
• Communicate effectively with custodians regarding trade settlement, exceptions, and other operational matters.
• Analyze existing processes and identify opportunities to implement automation through artificial intelligence or other technology solutions to reduce operational risk and improve efficiency.
• Participate in working groups to investigate and resolve operational breaks, recurring issues, and process inefficiencies.
• Identify, investigate, and effectively communicate system issues to service providers, including BlackRock Solutions.
• Develop, maintain, and periodically review Desktop Procedures in accordance with the established control framework.

Requirements

• Bachelor’s degree or two to three years