Trade & Operations Support

About the role

We are seeking a Trade & Operations Support Associate to join a growing operations team in Jersey City. This is a highly visible, client-facing position that sits at the intersection of trading, operations, and customer support.

Responsibilities

• Monitor trading systems and trade activity throughout the trading day
• Provide real-time support to institutional clients and internal trading desks
• Investigate and resolve operational and trade-related issues efficiently
• Serve as a trusted point of contact for client inquiries and escalations
• Troubleshoot and coordinate issue resolution with relevant internal teams
• Ensure smooth execution and processing of trading activity
• Maintain clear communication with clients and stakeholders during operational events
• Contribute to the development and expansion of the firm's trading operations support function

Requirements

• 1-5 years of experience in trading operations, trade support, market operations, or a related field
• Strong client-facing communication and relationship management skills
• Experience working in a fast-paced, high-volume trading or financial services environment
• Able to remain calm and effective when managing time-sensitive issues
• SIE, Series 7, or Series 57 license (active or willingness to obtain)

Pay

$125,000, Location: Hybrid