Trade Operations Manager

We are looking for a Manager, Trade Operations to ensure timely and accurate trading for a growing $160B+ wealth platform. This role focuses on executing trading strategy, strengthening operational controls, reducing risk, and leading a team of traders. The ideal candidate will drive process improvements, support cross-functional initiatives, and enhance advisor and client outcomes through strong leadership and collaboration.

This is a hybrid role; candidates must be located near our Phoenix, AZ or Charlotte, NC office.

Responsibilities

• Oversee a team to trade client accounts timely, accurately, and with the highest quality.
• Drive scale, improve cycle time, reduce operational risk, deliver consistent trading results, and enhance the advisor and client experience.
• Own and operate trading processes, systems, and controls.
• Manage operational performance by tracking key risk and performance metrics, ensuring procedures and documentation are clear, current, and executable.
• Lead, coach, and develop a team of traders, fostering accountability, engagement, and professional growth.
• Set clear expectations, provide regular feedback, and ensure consistent follow-through on commitments.
• Inspire a high-performance, client-centric mindset by reinforcing ownership, purpose, and continuous improvement.
• Integrate firm values into team culture through leadership behaviors, recognition, coaching, and accountability.
• Facilitate daily operational stand-ups to identify high-risk items, assess volume and capacity constraints, prioritize work, and escalate issues.
• Proactively review procedures, workflows, and controls to identify inefficiencies and opportunities aligned with business needs.
• Write clear business and functional requirements that preserve trading intent, risk considerations, and client impact while enabling technical solutions.
• Review and interpret test plans, test results, and defect summaries to assess operational readiness and provide actionable recommendations.
• Support change management efforts by preparing teams to adopt new workflows, systems, and controls.
• Anticipate downstream operational impacts of new products, volume changes, and strategic initiatives, adjusting processes and controls proactively.
• Perform other duties as assigned.

Requirements

• 8+ years of experience in financial services, securities, or wealth management, including direct experience in trade operations, portfolio trading, or managed account platforms.
• Bachelor’s degree in Finance or equivalent combination of education and relevant industry experience.
• Additional industry licensing or professional certifications such as Series 7, Series 24, Lean Six Sigma, IOC, or similar operational credentials are preferred.

Skills

• Demonstrated experience leading, coaching, or supervising operational, trading, or analytical teams.
• Strong knowledge of trading workflows, portfolio rebalancing, and operational risk and control practices within advisory or asset management environments.
• Proven ability to lead cross-functional initiatives and drive process improvements across operations, technology, and business teams.
• Experience managing operational performance through metrics, KPIs, and risk monitoring frameworks.
• Strong analytical and problem-solving skills with the ability to interpret data and translate insights into actionable business improvements.
• Effective written and verbal communication skills, including experience documenting procedures, business requirements, or operational controls.
• Experience working within outsourced managed account platforms, wealth technology providers, or firms supporting independent financial advisors.
• Experience using data visualization and reporting tools such as Tableau, Power BI, or similar business intelligence platforms.
• Advanced proficiency in Excel.
• Familiarity with model-based trading, UMA/SMAs, or large-scale portfolio rebalancing environments.

Pay

The base salary range for this position is $110,000–$130,000, with additional variable incentive compensation and competitive benefits.

Benefits

• Flex Time or Paid Time Off and Sick Time Off.
• 401K with 6% employer match.
• Medical, Dental, and Vision (HDHP or PPO options).
• HSA with employer contribution (HDHP only).
• Volunteer Time Off.
• Career Development and Recognition programs.
• Fitness Reimbursement.
• Hybrid work schedule.

About Us

AssetMark is a company shaping the future of financial services. We combine technology, insight, and collaboration to create new possibilities for advisors, our people, and investors. Our mission is to help over 10,500 financial advisors make a meaningful difference in their clients’ lives through powerful technology, holistic support, and expert consulting. With $150B+ in assets under management, our platform empowers advisors to deliver exceptional service and an outstanding client experience.

Our values—Heart, Client Success, Integrity, Respect, and Excellence—guide our culture and decisions. We believe in leading with heart, obsessing over client success, upholding integrity, fostering collective respect, and operating with excellence. These values define what it means to be part of the AssetMark family.