Tractor Shop Manager

Essential Job Functions

• Schedule, prioritize, and coordinate maintenance and repair activities.
• Provide hands-on training and mentoring to technicians and helpers.
• Prepare accurate service reports and maintain required documentation.
• Ensure timely completion of repairs and preventative maintenance.
• Control and manage repair job costs.
• Communicate effectively with drivers, vendors, and internal teams.
• Enforce and model compliance with safety policies and procedures.
• Travel to remote locations for vehicle evaluations or repairs as needed.
• Operate diagnostic tools and understand computerized diagnostic systems.

Secondary Job Functions

• Serve as a representative of the Company, displaying courtesy, tact, consideration, and discretion in all interactions with other members of the Koch community, customers and with the public.
• Perform cross training as required.
• Perform additional duties and projects as assigned.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Working Conditions

• Temperature-controlled shop with frequent open doors
• Exposure to loud machine noise and strong maintenance fluid odors

Supervisory Responsibilities

• This position provides day-to-day leadership for direct reports.
• Managers are responsible for leading, developing, and supporting their direct reports.
• Set clear expectations, provide consistent feedback, and ensure employees understand their role in meeting business needs.
• Coach employees to build capability, address performance concerns promptly, and document conversations when expectations are not met.
• Hold regular one-on-one check-ins to stay aligned on workload, priorities, and development needs.
• Guide employees through performance reviews, goal setting, and ongoing progress updates throughout the year.
• Reinforce company values through day-to-day decisions and how you communicate with your team.
• Ensure employees follow all policies, safety requirements, and operational standards.
• Maintain a fair and respectful work environment, take concerns seriously, and escalate issues when needed.
• Build trust by being accessible, following through, and supporting employees through change.