Toyota Service BDC Representative
Lithia & Driveway · Chesapeake, VA · 1 mo ago
Business DevelopmentFull-time
What You’ll Do
- Handle inbound and outbound service calls with professionalism and urgency
- Schedule service appointments and follow up with customers
- Provide exceptional customer service and ensure a smooth service experience
- Work closely with service advisors and management to meet department goals
- Maintain accurate records and communication logs
What We’re Looking For
- Strong verbal communication and customer-service skills
- Comfortable on the phone and able to handle a high call volume
- Organized, detail-oriented, and able to multitask
- Previous BDC or call-center experience is a plus, but not required
- A positive attitude and a team-player mentality
Why Work With Us?
- We Offer Best In Class Industry Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs