Towing Dispatcher (PART-TIME)

About the role

We are currently accepting applications for a part-time dispatcher for our towing department. The ideal candidate must be able to work a flexible schedule, including nights and weekends.

Responsibilities

• Answering incoming phone calls from customers, motor clubs, and police departments requesting towing/roadside assistance
• Gathering customer information in order to provide towing/roadside assistance service
• Entering and dispatching service calls to drivers using our electronic dispatch system
• Contacting towing customers to assist with service
• Processing driver paperwork
• Releasing impounded vehicles to their owners

Requirements

• Possess excellent customer service and interpersonal skills
• Ability to multi-task in an often fast-paced environment
• Ability to work a flexible schedule, mostly consisting of weekend hours
• Pass a pre-employment background screening
• Pass a drug screening