Tower Technician III - Knoxville, TN

About the role

The Tower Technician III - Wireless Services plays a crucial role in the installation, maintenance, and upgrade of wireless networks at various sites. This position involves both ground-level and elevated work, requiring strong technical skills and safety awareness.

Responsibilities

• Build customer infrastructure, including tower erection, expansion, and upgrades.
• Read and understand site documents such as construction drawings, radio frequency data sheets, structural analyses, mount analyses, tower modification design drawings, etc.
• Safely and efficiently complete equipment installations and upgrades at elevated heights.
• Identify, troubleshoot, and correct equipment and network functionality.
• Document job costs, including labor hours and material.
• Accurately follow instructions and complete assigned tasks according to scope of work and methods of procedures (MOPs).
• Operate test equipment (RF sweep gear, PIM, and fiber testing).
• Train and mentor less experienced team members.
• Lead Wireless Services Tower team members as required (in absence of Foreman or Manager).
• Develop and execute rigging plans for hoisting operations per industry standards.
• Deploy complex rigging setups (21, 31, etc.) to hoist heavy loads safely to the tower.
• Communicate effectively, both verbally and in writing.
• Work independently and as part of a team.
• Work in extreme environmental conditions.
• Maintain certifications for courses such as Authorized/Competent Climber, Authorized/Competent Rescuer, ANSI A10.48 Rigging Certification, Capstan Operations, RF Awareness, OSHA 10, First Aid/CPR, and other certifications as required.

Requirements

• 3+ years of experience installing and maintaining cabling, antennas, microwave dishes, tower builds, site inspections, lighting systems, wireless carriers.
• Valid Driver’s License required.
• Ability and attitude to follow rigid job safety standards and properly utilize specialized Personal Protective Equipment.
• Maintain certifications for courses such as Authorized/Competent Climber, Authorized/Competent Rescuer, ANSI A10.48 Rigging Certification, Capstan Operations, RF Awareness, OSHA 10, First Aid/CPR, and other certifications as required.
• Willingness to take on and learn new tasks and skills.
• Able to work independently and as a member of a team.
• Willingness to work in extreme environmental conditions.
• Proficient computer skills and ability to use software applications including Microsoft Suite.
• Experience in operating test equipment [i.e., RF (radio frequency) sweep gear, PIM (passive intermodulation), and fiber testing] to include Read, understand and implement tower rigging plans.
• Competency and ability to deploy complex rigging setups (21, 31, etc.) to hoist heavy loads safely to the tower.
• Strong communication skills, both verbal and written.
• Fluency in English is required.
• Familiarity with general accounting/costing practices including budgeting, invoicing, purchase orders and accounts payable.
• Demonstrated leadership skills and abilities.

Qualifications

• This position requires the completion of a thorough background and pre-employment drug and alcohol screening.
• In accordance with The Company’s Drug and Alcohol policy, employees are required to participate in random, post-accident and reasonable suspicion drug and alcohol testing as requested.
• Comprehensive Benefits: Health/Life insurance, 401(k) retirement plan, short/long term disability, paid time off and holidays, paid lodging, per diem, and transportation provided for out-of-town work, employee focused work environment, on-the-job mentoring and training, internal job postings, performance and salary reviews, employee feedback program, safety-first and drug-free work environments, bonuses and incentives for working safely, company provided tools and basic safety equipment, PPE allowances with no restrictions on vendors, weekly pay with premium pay for Sundays and holidays, advancement through defined employee career paths, financial tools/programs to help employees reach financial goals, manage money, get out of debt, and save for the future, scholarship opportunities for dependent children.

Skills

• Proficiency in operating test equipment [i.e., RF (radio frequency) sweep gear, PIM (passive intermodulation), and fiber testing] to include Read, understand and implement tower rigging plans.
• Competency and ability to deploy complex rigging setups (21, 31, etc.) to hoist heavy loads safely to the tower.
• Strong communication skills, both verbal and written.

Benefits

Pillar Innovations offers comprehensive benefits including health/life insurance, 401(k) retirement plan, short/long term disability, paid time off and holidays, paid lodging, per diem, and transportation provided for out-of-town work, employee focused work environment, on-the-job mentoring and training, internal job postings, performance and salary reviews, employee feedback program, safety-first and drug-free work environments, bonuses and incentives for working safely, company provided tools and basic safety equipment, PPE allowances with no restrictions on vendors, weekly pay with premium pay for Sundays and holidays, advancement through defined employee career paths, financial tools/programs to help employees reach financial goals, manage money, get out of debt, and save for the future, scholarship opportunities for dependent children.

Pay

Compensation is commensurate with experience.

Schedule

The position requires a flexible schedule which may include extensive travel, extended hours, weekends, and holidays.