Tower Technician II - Knoxville, TN

About the role

The Tower Technician II - Wireless Services plays a crucial role in the installation, maintenance, and upgrade of wireless networks at various sites. They are responsible for completing tasks both on the ground and at elevated heights, ensuring that all equipment is installed and upgraded safely and efficiently.

Responsibilities

• Build customer infrastructure, such as tower erection, expansion, and upgrades to new and existing wireless networks
• Read and understand site documents like Construction Drawings, Radio Frequency Data Sheets, Structural Analyses, Mount Analyses, Tower Modification Design Drawings, etc.
• Safely and efficiently complete equipment installations and upgrades at elevated heights
• Identify, troubleshoot, and correct equipment and network functionality
• Observe and report possible compound/equipment defects or hazards
• Document job costs, including labor hours and material in an accurate and timely manner
• Accurately follow instructions and complete assigned course of action in accordance with scope of work and methods of procedures (MOPs)
• Operate Test Equipment (RF Sweep Gear, PIM, and Fiber Testing)
• Train and mentor less experienced team members
• Perform and oversee elevated work activities as required or directed
• Lead Wireless Services Tower team members as required (in absence of Foreman or Manager)
• Develop and execute rigging plans for hoisting operations per industry standards

Requirements

• 2+ years of experience installing and maintaining cabling, antennas, microwave dishes, tower builds, site inspections, lighting systems, wireless carriers preferred
• Valid Driver’s License required
• Ability and attitude to follow rigid job safety standards and properly utilize specialized Personal Protective Equipment
• Maintain certifications for courses such as Authorized/Competent Climber, Authorized/Competent Rescuer, ANSI A10.48 Rigging Certification, Capstan Operations, RF Awareness, OSHA 10, First Aid/CPR and other certifications as required
• Willingness to take on and learn new tasks and skills
• Able to work independently and as a member of a team
• Willingness to work in extreme environmental conditions
• Proficient computer skills and ability to use software applications including Microsoft Suite
• Experience in operating test equipment [i.e., RF (radio frequency) sweep gear, PIM (passive intermodulation), and fiber testing]
• To include Read, understand and implement tower rigging plans
• Competency and ability to deploy complex rigging setups (21, 31, etc..) to hoist heavy loads safely to the tower
• Strong communication skills, both verbal and written
• Fluency in English is required
• Familiarity with general accounting/costing practices including budgeting, invoicing, purchase orders and accounts payable
• Demonstrated leadership skills and abilities

Qualifications

• Completion of a thorough background and pre-employment drug and alcohol screening
• Participation in random, post-accident and reasonable suspicion drug and alcohol testing as requested

Skills

• Ability to work independently and as part of a team
• Proficiency in reading and understanding construction and technical documents
• Knowledge of safety protocols and the use of personal protective equipment
• Ability to operate and maintain test equipment
• Leadership and mentoring skills
• Strong communication skills
• Proficiency in Microsoft Office Suite
• Experience with rigging and hoisting operations

Benefits

• Comprehensive Benefits
• Health/Life insurance
• 401(k) retirement plan
• Short/Long term disability
• Paid time off and holidays
• Paid lodging, per diem, and transportation provided for out-of-town work
• Employee-focused work environment
• On-the-job mentoring and training
• Internal job postings
• Performance and salary reviews
• Employee feedback program
• Safety-first and drug-free work environments
• Bonuses and incentives for working safely
• Company-provided tools and basic safety equipment
• PPE allowances with no restrictions on vendors
• Weekly pay with premium pay for Sundays and holidays
• Advancement through defined employee career paths
• Financial tools/programs to help employees reach financial goals, manage money, get out of debt, and save for the future
• Scholarship opportunities for dependent children