Tow Truck Driver

Responsibilities

• Safely operate company tow trucks and tow light duty vehicles without causing damage to vehicles in tow.
• Perform pre and post trip inspections to ensure towed vehicles are not damaged.
• Safely tow customer vehicles.
• Perform pre and post trip inspections to ensure tow trucks are in good working order and comply with all safety requirements.
• Collaborate with the IAA Dispatch Team and be a positive influence.
• Provide excellent customer service.
• Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App.
• Verify title information when title pickup is required with the assigned vehicle, and communicate any discrepancies with the IAA Dispatch Team.
• Ensure all assigned tow jobs are completed on, or before, the due date.
• Other duties as assigned per business needs.

Qualifications

• Minimum 1-year towing / transport experience.
• Must be attentive and drive with care.
• Must possess route planning and efficiency skills.
• Able to deal with hazards and obstructions when presented.
• Customer service skills.
• General mechanical knowledge of trucks and automobiles.
• Detail oriented.
• Excellent written and oral communication skills.
• Possess a valid Class D Drivers License with a clean driving record.
• Willingness to work 12-14hr shifts including weekend and holidays.
• Dispatch experience (outdoors year-round).