Tow Truck Driver

About Us

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged, and low-value vehicles. IAA serves a global buyer base located throughout over 170 countries and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time, and delivering the highest economic returns.

About the Team

Yard Operations conducts hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction—from equipment inspectors, yard managers, and operators to administrative staff and customer service representatives.

Responsibilities

• Safely operate company tow trucks and tow light duty vehicles without causing damage to vehicles in tow
• Perform pre- and post-trip inspections to ensure towed vehicles are not damaged
• Safely tow customer vehicles
• Perform pre- and post-trip inspections to ensure tow trucks are in good working order and comply with all safety requirements
• Collaborate with the IAA Dispatch Team and be a positive influence
• Provide excellent customer service
• Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App
• Verify title information when title pickup is required with the assigned vehicle, and communicate any discrepancies with the IAA Dispatch Team
• Ensure all assigned tow jobs are completed on, or before, the due date
• Other duties as assigned per business needs

Requirements

• Minimum 1-year towing/transport experience
• Must be attentive and drive with care
• Must possess route planning and efficiency skills
• Ability to deal with hazards and obstructions when presented
• Customer service skills
• General mechanical knowledge of trucks and automobiles
• Detail oriented
• Excellent written and oral communication skills
• Possess a valid Class D Driver’s License with a clean driving record
• Willingness to work 12-14 hour shifts including weekends and holidays
• Dispatch experience
• Ability to work outdoors year-round

Benefits

• Medical, dental, vision, and basic life insurance
• 401k plan with 100% company match for the first 4% contributed
• 15 days of PTO each year

Schedule

12-14 hour shifts including weekends and holidays.