Tow Truck Driver

Responsibilities

• Safely operate company tow trucks and tow light duty vehicles without causing damage to vehicles in tow
• Perform pre and post trip inspections to ensure towed vehicles are not damaged
• Safely tow customer vehicles
• Perform pre and post trip inspections to ensure tow trucks are in good working order and comply with all safety requirements
• Collaborate with the IAA Dispatch Team and be a positive influence
• Provide excellent customer service
• Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App
• Verify title information when title pickup is required with the assigned vehicle, and communicate any discrepancies with the IAA Dispatch Team
• Ensure all assigned tow jobs are completed on, or before, the due date

Qualifications

• Minimum 1-year towing / transport experience
• Must be attentive and drive with care
• Must possess route planning and efficiency skills
• Able to deal with hazards and obstructions when presented
• Customer service skills
• General mechanical knowledge of trucks and automobiles
• Detail oriented
• Excellent written and oral communication skills
• Possess a valid Class D Drivers License with a clean driving record
• Willingness to work 12-14hr shifts including weekend and holidays
• Dispatch experience
• Outdoors year-round