Tour Receptionist-Sales Support

ESSENTIAL DUTIES AND TASKS

• Performs all elements of the check-in and departure process for the designated sales and marketing department
• Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services
• Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments
• Prepares and distributes all departmental reporting upon management’s approval
• Executes the gifting process for the designated sales and marketing areas

QUALIFICATIONS

• Excellent computer and telephone skills
• Proficient in use of Internet, MS Word, PowerPoint and Excel
• Strong commitment and execution of customer service skills
• Able to prioritize, organize and delegate assignments with ease
• Strong work ethic
• Excellent verbal and written communication skills are essential for success
• Possess well-developed judgment, interpersonal and communication skills
• Attention to details and analytical as well as creative approach to tasks
• Participates in proactive team efforts to achieve departmental and company goals
• Carries out any reasonable request by management