Tour Director

Grand Circle Corporation is the largest American direct marketer of international travel, adventure, and discovery for Americans aged 50 and older, having served more than 1 million travelers since 1958.

About the role

We are looking for Program Directors (Tour Directors) who are willing to take risks and challenge themselves to provide travelers with unforgettable experiences on our escorted tours:

• Alaskan Discovery (10 Days)
  Destinations: Fairbanks; Denali; Talkeetna; Seward; Anchorage; Juneau & Valdez
• The Grand Canyon, Bryce & Zion National Parks (9 Days)
  Destinations: Phoenix; Tusayan; Page; Springdale; Las Vegas; Santa Fe; Albuquerque; Moab & Durango
• The American West: Cody, Yellowstone & Jackson Hole (9 Days)
  Destinations: Billings; Cody; West Yellowstone; Jackson Hole; Salt Lake City; Kalispell; Helena & Rapid City

Requirements

• 3 to 5 years of experience guiding tours in the above destinations
• Passion for the destinations, their people, culture, and traditions
• Ability to go beyond touristy destinations to connect travelers with locals
• Knowledge of destination history, everyday life, nature, and culture
• Flexibility, teamwork, and leadership skills
• Ability to make quick decisions to address last-minute changes
• Proficient in using Microsoft Suite, specifically Excel

Responsibilities

• Ensure the quality of the entire program and deliver an unforgettable experience to travelers
• Deliver all information about the destination, program, and schedule
• Understand travelers' expectations (especially IC Members) and focus on their enjoyment of the trip
• Reconfirm every service with vendors
• Represent GCT to maintain cordial and formal relationships with partners
• Listen to travelers' feedback, take notes, and communicate with the GCT Office

Pay

• Competitive hourly rate and overtime pay
• Gratuity: $7–$10 per person per day (average group size: 35 travelers)
• Incentive: Up to 40% of the base salary upon achieving Excellence goals