Total Rewards Coordinator

Overview

The Total Rewards Coordinator will provide assistance to team members, health care providers, and insurance carriers regarding the Sprouts Farmers Market benefits plans including leave administration. This position will provide administrative support in the benefits, leave of absence, unemployment and compensation space.

Overview Of Responsibilities

• Provide excellent customer service to both internal and external customers.
• Respond to questions, concerns, and inquiries from a variety of parties including team members, dependents, providers, insurance carriers, vendors, regarding the Sprouts Farmers Market benefits plans including leave administration for FMLA, CFRA, and Personal Leave and Compensation.
• Administration and coordination of various Sprouts Farmers Market benefits including health insurance, dental, life, vision, and other benefits; including enrollment, terminations, additions, and changes.
• Provide information and instruction regarding total rewards including benefit coverage, leave and compensation, applicable procedures and methods to employees, dependents, and COBRA continuants.
• Interpret and explain rules and regulations, answer questions, and resolve problems or complaints.
• Maintain health insurance benefits and serve as liaison between internal customers, insurance companies and physicians.
• Research specific benefits questions by reviewing benefit contracts or calling insurance carriers.
• Avoid compliance with and provide guidance and assistance to employees with Family Medical Leave, extended leave and ADA, and Long-Term Disability issues.
• Send applicable letters to employees detailing the status of their leave.
• Respond to State disability forms.
• Partner with LOA Specialist on various leave inquires.
• Maintain tracking records for LOA correspondence.
• Lead the day-to-day unemployment claim process, collecting documentation, and acting as initial degree of contact for inquiries and issues related to unemployment.
• Congratulate with third party administrators for unemployment, serves as the liaison for Sprouts.
• Participate with other Human Resources staff in answering general questions relating to HR policies, procedures, and operations.
• Conduct audits or special research of programs as directed.

Qualifications

• High School diploma or equivalent; some college education preferred.
• Minimum 3 years’ experience in benefits and leave administration.
• Experience with using HRIS (Workday preferred).
• Working knowledge of the practices, procedures, and principals of Human Resources and employee benefits and leave administration.
• Working knowledge of comprehensive employee benefit programs including flexible benefits, federal compliance with COBRA and its ramifications, HIPAA, FMLA, and ADA.
• Ability to understand, interpret, and communicate policy and procedures associated with employee benefits.
• Treat confidential matters in a proper and professional manner.
• Proficient in Microsoft Office Suite.
• Strong verbal and written communication skills, analytical and decision-making skills, and ability to work on cross-functional teams.

Benefits

• Competitive pay.
• Sick time plan that you can use to support you or your immediate families health.
• Vacation accrual plan.
• Opportunities for career growth.
• 15% discount for you and one other family member in your household on all purchases made at Sprouts.
• Flexible schedules.
• Employee Assistance Program (EAP).
• 401(K) Retirement savings plan with a generous company match.
• Company paid life insurance.
• Contests and appreciation events throughout the year full of prizes, food and fun!
• Eligibility Requirements May Apply For The Following Benefits.
• Bonus based on company and/or individual performance.
• Affordable benefit coverage, including medical, dental and vision.
• Health Savings Account with company match.
• Pre-tax Flexible Spending Accounts for healthcare and dependent care.
• Company paid short-term disability coverage.
• Paid parental leave for both mothers and fathers.
• Paid holidays.
• Get Paid Every Day!
• Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free.

Eligibility Requirements

May Apply For The Following Benefits.