Incentives Coordinator

Responsibilities

• Own end-to-end incentive application coordination across assigned pipeline, including submission, tracking, and status management.
• Prepare, validate, and submit incentive applications across programs (e.g., SREC, VPP, IL Shines, DG rebates).
• Ensure all required documentation is complete, accurate, and aligned with program requirements prior to submission.
• Track incentive applications from submission through approval, payment, and closeout.
• Identify and resolve defects preventing incentive approval, funding, or monetization.
• Drive projects to incentive-ready and funding-ready status through data correction and document alignment.
• Perform QA/QC reviews across incentive documentation, system data, and submission packages.
• Maintain and govern incentive trackers, spreadsheets, and system updates to ensure data integrity.
• Cook with internal teams (Operations, Asset Management, Sales, Engineering) to gather required inputs and resolve discrepancies.
• Partner with external stakeholders including utilities, program administrators, and third-party vendors.
• Investigate rejected or flagged applications, perform root cause analysis, and drive resubmissions.
• Track and manage assigned pipelines to meet throughput, aging, and program deadline requirements.
• Produce clear reporting on incentive status, risks, and pipeline performance.
• Identify recurring defects and escalate systemic issues to support process improvement.
• Partner with Process Improvement, Product, and Operations teams to enhance incentive workflows and reduce defects.
• Process incoming checks, route them to the Enfin deposit lockbox, and update payment records in the incentive tracker.

Requirements

• Bachelor’s degree in business, operations, or related field or equivalent practical experience in operations, project management, or data-driven roles.
• Minimum of 0-2 years of experience in solar, operations, or program coordination, ideally within document-heavy or compliance-driven workflows.
• Strong attention to detail with the ability to identify inconsistencies across systems and documentation.
• Strong problem-solving skills with a bias toward execution and resolution.
• Experience coordinating with cross-functional teams including operations, vendors, and finance.
• Ability to thrive in a fast-paced, high-volume, start-up environment with a collaborative and results-oriented approach.
• Comfort working with CRM systems such as Salesforce, spreadsheets, portals, and operational tools.

Preferred Qualifications

• Experience with solar incentive programs (SREC markets, IL Shines, DG rebates, VPP programs).
• Familiarity with utility interconnection processes and solar project lifecycle.
• Experience supporting QA/QC, compliance, or documentation review functions.
• Experience working with external program administrators or utilities.