Total Loss Representative (Claims Adjuster)

About Us

With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We are proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

Responsibilities

• Evaluate, negotiate and settle assigned auto total loss claims with client/members and claimants.
• Follow the total loss settlement process and monitor rental costs by working closely with appraisers, rental facilities, body shops, and salvage vendors.
• Maintain an effective diary system and manage file inventory.
• Adhere to company and state rules and regulations.

Requirements

• Experience with material damage claims including but not limited to auto, boats, motorcycles, and recreational equipment.
• College degree or equivalent required.
• High attention to detail and service-oriented attitude.
• Excellent oral and written communication skills.
• Strong interpersonal, organizational, and analytical skills.
• PC literate with ability to effectively use our systems; familiarity with Outlook, Microsoft Word, and Excel is preferred.
• Ability to work from our office located in Lincoln, Nebraska.

Benefits

• Enhanced 401K with a match.
• Low-cost health, dental, and vision benefits.
• Life and disability insurance options.
• Paid time off, including holidays and volunteer time.
• Onsite wellness facility with fitness classes and programs.
• Onsite daycare center and cafeteria.
• Consideration for a hybrid work arrangement for many positions.
• Career development and educational opportunities.

Applicants must be currently authorized to work in the United States on a full-time, permanent basis without sponsorship.