Jobs · Finance

Claims Total Loss Claims Representative

Jobgether · United States · 1 mo ago
RemoteRemoteFinanceFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "This position is listed on behalf of a partner company..."? That's meta but maybe part of description; we can keep as prose under About the role? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out things like "How Jobgether Works", "Why Apply Through Jobgether?", "Data Privacy Notice", etc. Also remove "Equal opportunity workplace..."? That's EEO boilerplate, should be removed. Also remove "Benefits Full-time position based at the home office..." Actually benefits section includes that; we need to keep benefits content but remove EEO line. Also remove "Reasonable accommodations may be available..." maybe part of requirements? It's about disability accommodation; could be considered EEO boilerplate; but it's a statement about accommodations; might be considered legal boilerplate; but it's part of requirements? Might be okay to keep? The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. Reasonable accommodations is related to ADA, could be considered EEO; safer to remove. Also remove "Must maintain a valid Georgia driver’s license." That's a requirement, keep. Also "Ability to meet the physical requirements..." keep. We need to structure sections. Let's extract content: About the role: The first paragraph: "This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Claims Total Loss Claims Representative based in the United States. This role focuses on evaluating and resolving complex physical damage total loss claims across a broad range of vehicles and equipment. You will manage claims from evaluation through negotiation and resolution while balancing accuracy, compliance, efficiency, and customer satisfaction. The position involves regular communication with vehicle owners and lienholders to move claims forward and reach appropriate settlements. You will also oversee salvage-related activities, including owner-retained and theft-related salvage processes. Success requires sound judgment, strong communication skills, attention to detail, and the ability to interpret insurance procedures and regulations. The role is based in a professional office environment with occasional travel for investigations, meetings, conferences, and training. It also provides opportunities to strengthen insurance expertise through ongoing training and professional development." That's substantive. Responsibilities: The "Accountabilities" list: Evaluate, negotiate, and resolve physical damage total loss claims involving automobiles, motor homes, agricultural equipment, commercial carriers, trailers, motorcycles, and other covered vehicles or equipment. Communicate effectively with vehicle owners, lienholders, and other involved parties to facilitate timely and appropriate claim resolution. Manage salvage disposal activities, including owner-retained salvage and theft-related salvage. Apply established procedures, regulations, and guidelines when assessing and resolving claims. Maintain high levels of customer satisfaction through professionalism, integrity, fairness, responsiveness, and clear communication. Meet established expectations for productivity, compliance, claim cycle time, and customer service quality. Research, analyze, and interpret relevant insurance procedures, regulations, instructions, manuals, and other documentation. Continue developing technical and industry knowledge through required training and professional development activities. Perform additional responsibilities and special assignments as directed by management. That's responsibilities. Requirements: The "Requirements" list: Bachelor’s degree from an accredited college or university, or a combination of at least three years of college and relevant work experience in property and casualty insurance. Previous total loss claims experience is preferred, with experience in a comparable agricultural or insurance environment considered an advantage. A relevant professional insurance designation is desirable. Strong understanding of claims evaluation, negotiation, documentation, and resolution processes. Excellent telephone, interpersonal, public relations, written, and verbal communication skills. Strong analytical and problem-solving abilities, including the ability to work with practical problems and varying circumstances. Ability to interpret and apply written, oral, and schedule-based instructions. Basic computer proficiency with demonstrated aptitude using Microsoft Excel, Microsoft Word, and web-based systems. Strong attention to detail, organization, professionalism, and customer-service orientation. Ability to work effectively in a structured office environment while managing multiple claim-related priorities. Must maintain a valid Georgia driver’s license. Ability to meet the physical requirements of the position, including prolonged sitting, frequent reaching, occasional stooping, and occasional lifting or moving of items weighing up to 30 pounds. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform essential job functions. (We may remove reasonable accommodations line as EEO.) Qualifications: Might be overlapping with Requirements; but we can treat Requirements as qualifications. The instruction says use headings for Qualifications if there is specific content. We have Requirements already; maybe we can combine? But we need to follow instruction: include a section ONLY when posting has real, specific content for it. The posting has a "Requirements" section; we can map that to either Requirements or Qualifications. Since both headings exist, we need to decide which to use. The posting includes "Requirements" heading; we can use

Requirements

. There's no separate "Qualifications" besides that. So we will not create Qualifications heading. Skills: Could be extracted from requirements: strong communication skills, analytical, problem-solving, computer proficiency, attention to detail, etc. But we already have them in Requirements; maybe we can create a Skills section summarizing those? However instruction: prefer a few substantive sections over many thin ones. We could keep Requirements and maybe Skills separate if there is distinct content. The posting does not have a separate Skills list; it's embedded. So we might not create Skills. Benefits: The "Benefits" section: Full-time position based at the home office in Macon, Georgia. Professional office environment with occasional travel for investigations, office visits, conferences, training classes, and meetings. Ongoing training and opportunities for continued claims and insurance skill development. Opportunity to build specialized experience in total loss claims and property and casualty insurance. Customer-focused role with exposure to a diverse range of vehicles, equipment, and claim scenarios. Also earlier mention: "The role is based in a professional office environment with occasional travel for investigations, meetings, conferences, and training. It also provides opportunities to strengthen insurance expertise through ongoing training and professional development." That's similar but we can keep benefits as described. Pay: No mention of pay/salary. So we should NOT create Pay section. Schedule: No mention of schedule (full-time implied). Could infer full-time but not explicit schedule details; we should not create Schedule unless explicitly stated. The posting says "Full-time position". That's schedule info? It says full-time. Could we treat that as schedule? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "Full-time position". That's schedule info (full-time). So we could create a Schedule section with that content. However we also have Benefits section that includes full-time position based at home office... Might be redundant. Better to keep Benefits and maybe not Schedule. Since full-time is more about employment type than schedule details (like shift). But it's still schedule. The instruction says "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state full-time, so we could include Schedule with that detail. However we already have Benefits that mentions full-time position based at home office... Might be okay to have both but risk duplication. Prefer few substantive sections. We could combine full-time into Benefits or Schedule. Since Benefits already mentions full-time position, we can keep Benefits and not Schedule. Thus sections: About the role (h3), Responsibilities (h3), Requirements (h3), Benefits (h3). Possibly Skills? Not needed. Now format: Use
  • for any list of duties/requirements/benefits. For prose, use

    . We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep each bullet point as separate

  • . For About the role, it's prose; we can put in

    . For Responsibilities, we have a list; each sentence is a duty; we can make

    • each. For Requirements, similarly list. For Benefits, list. We must not include boilerplate like "Equal opportunity workplace..." etc. Also remove "How Jobgether Works", "Why Apply Through Jobgether?", "Data Privacy Notice", etc. Also remove duplicated lines: The description about office environment appears both in About the role and Benefits; we should keep both? It's duplicated; we should remove duplicated lines. The instruction: remove duplicated lines. So we need to avoid repeating same sentence. In About the role we have: "The role is based in a professional office environment with occasional travel for investigations, meetings, conferences, and training. It also provides opportunities to strengthen insurance expertise through ongoing training and professional development." In Benefits we have: "Full-time position based at the home office in Macon, Georgia. Professional office environment with occasional travel for investigations, office visits, conferences, training classes, and meetings. Ongoing training and opportunities for continued claims and insurance skill development. Opportunity to build specialized experience in total loss claims and property and casualty insurance. Customer-focused role with exposure to a diverse range of vehicles, equipment, and claim scenarios." We see duplication: "Professional office environment with occasional travel..." appears in both. We should keep only one instance? The instruction: remove duplicated lines. So we should keep the content but not repeat identical lines. We could keep the About the role version and remove the duplicate from Benefits, or vice versa. Let's keep About the role version and remove the duplicate from Benefits. Also "Ongoing training and opportunities for continued claims and insurance skill development." is similar to "It also provides opportunities to strengthen insurance expertise through ongoing training and professional development." Slightly different wording but similar; might be considered duplicate? Not exact line but similar meaning. Safer to keep both? The instruction says duplicated lines, not similar meaning. So we keep both if not identical. Thus Benefits list items: - Full-time position based at the home office in Macon, Georgia. - Professional office environment with occasional travel for investigations, office visits, conferences, training classes, and meetings. - Ongoing training and opportunities for continued claims and insurance skill development. - Opportunity to build specialized experience in total loss claims and property and casualty insurance. - Customer-focused role with exposure to a diverse range of vehicles, equipment, and claim scenarios. We removed duplicate "Professional office environment with occasional travel for investigations, meetings, conferences, and training." (the Benefits version had office visits, training classes). Slightly different; not exact duplicate. So keep. Now ensure we didn't include any boilerplate like "Reasonable accommodations may be available..." We'll remove that line from Requirements. Also remove "Equal opportunity workplace committed to fair employment practices and an inclusive professional environment." from Benefits (we already omitted). Now construct HTML. We'll output:

      About the role

      This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Claims Total Loss Claims Representative based in the United States. This role focuses on evaluating and resolving complex physical damage total loss claims across a broad range of vehicles and equipment. You will manage claims from evaluation through negotiation and resolution while balancing accuracy, compliance, efficiency, and customer satisfaction. The position involves regular communication with vehicle owners and lienholders to move claims forward and reach appropriate settlements. You will also oversee salvage-related activities, including owner-retained and theft-related salvage processes. Success requires sound judgment, strong communication skills, attention to detail, and the ability to interpret insurance procedures and regulations. The role is based in a professional office environment with occasional travel for investigations, meetings, conferences, and training. It also provides opportunities to strengthen insurance expertise through ongoing training and professional development.

      Responsibilities

      • Evaluate, negotiate, and resolve physical damage total loss claims involving automobiles, motor homes, agricultural equipment, commercial

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