Tooth Department Representative

Location: Amherst, NY

Pay

The range for this position starts at $19.00‑$21.00 per hour, depending on experience, qualifications and location. Final compensation will be determined during the interview process.

Responsibilities

• Process incoming shipments of teeth physically and in SAP.
• Complete customer orders by picking, packing, shipping and checking material accurately and efficiently.
• Maintain knowledge of work functionality and quality standards by attending training classes/sessions as defined by manager or delegate.
• Maintain current Key Performance Indicator(s) (KPI) as directed by supervisor/delegate and per annual DIALOG.
• Maintain a clean and safe work environment adhering to Ivoclar's LEAN 5S program, keeping workstations neat and aisles clear of debris and clutter.
• Stock and replenish inventory and supplies to maintain correct and efficient levels, ensuring complete internal and external customer fulfillment.
• Work extended hours and overtime when required.
• Collaborate with other employees in a team approach to achieve departmental objectives, maintaining accuracy and preventing errors in customer orders.
• Comply with the use of personal protective equipment as required by law and Ivoclar Vivadent Inc. guidelines and policy.
• Follow all Ivoclar Vivadent Fulfillments Module (MOD), Standard Operating Procedures (SOP), policies, and work instructions to fulfill all orders, including customer requirements when applicable.
• Assist other warehouse groups when trained.

Qualifications

• Minimum high school diploma or equivalent preferred.
• General knowledge and ability to work with computers; signing on, using passwords, opening/closing Windows applications.
• Prior experience in a warehouse setting, with specific skills relating to packing/shipping helpful.
• Prior SAP experience and/or prior RF scanner experience helpful.

Physical Demands

• Ability and dexterity to work in a fast‑paced standing/moving position for long periods.
• Must be able to lift a minimum of 50 lb.
• Must be able to wear ANSI or ASTM certified safety shoes for 8 hours per day.